Metro Ford Collision Center

4.8 (879reviews)
95%
3601 State St,  Schenectady,  NY  12304

In operation 47 years.

Working with all makes and models and also working with all insurance providers and carriers, we take pride in bringing your vehicle back to pre-accident conditions or better. We specialize in Ford as we are located in a Ford dealership, but repair any and all makes and models. Our pride is in our product & customer service is our priority.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (879)

My Experience

Ty for the excellent car repair!

Likely to Recommend

Will not select next time

Repair Quality

Paint doesn't match, tirm not fitted properly.

Customer Service

Very poor fit and finish. Paint doesn't match

Returned Clean

Likely to Recommend

Exactly

Repair Quality

Customer Service

Very satisfied it's so nice thank you all

Returned Clean

My Experience

My car was supposed to be done by Friday the eighth. It was actually done by Wednesday the sixth. I picked it up on the seventh. You guys was fast quick. You’ll detailed my car and vacuum it. It looks absolutely brand new again. You guys did a wonderful wonderful and amazing job. Thank you!! Janice Buckley

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Nice job..,.took longer than first estimated. Maybe it was parts acquisition...

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I liked getting frequent updates

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job by all the employees

Likely to Recommend

No comment

Repair Quality

We don't have our truck back yet, it's been 11 days and counting

Customer Service

I was told our car would be done on 10/25 they would call. Didn't hear from anyone by 3pm, so I called and was told it was ready, drove up to get it.....wasn't ready

Returned Clean

My Experience

So far so good my car is running great and you did a good job

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

I am definitely satisfied with the work that was done. I was surprised and very much appreciated the cleaning/detailing of the car -wow 😊 my only negative “complaint” was that it took 17 days instead of the estimated 10 days that was told to me, since I was paying extra per day for the Rental.Thank you Also, the woman working in the Body Shop office was very helpful throughout the whole process and went the extra mile to assist with my car seats 👍

Likely to Recommend

Repair Quality

Weather stripping around window was warped I showed it to them waiting to see what they are going to do

Customer Service

My Experience

Great job- Kept me informed on the progress - finished a day earlier then expected!

Likely to Recommend

Repair Quality

Great service! Great people!

Customer Service