Metro Ford Collision Center
In operation 47 years.
Working with all makes and models and also working with all insurance providers and carriers, we take pride in bringing your vehicle back to pre-accident conditions or better. We specialize in Ford as we are located in a Ford dealership, but repair any and all makes and models. Our pride is in our product & customer service is our priority.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Work was great
Repair Quality - 5.0/5.0 -
Satisfied with body work but the communication was very bad
Customer Service - 1.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
The updates on the status of my car were consistently lacking and changing. I was never informed of these changes unless I reached out myself. There were also repairs not done and damage completely ignored. I could not risk them having my car for another month for a few scratches. But I am truly not satisfied with the work done or the timeline or communication.
Customer Service - 3.5/5.0 -
Whenever I called I was never treated with disrespect. Though information provided was always seemingly lacking in clarification.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was phenomenal! The car came out the shop looking like new just like you would drive it off the lot if buying new!
Customer Service - 5.0/5.0 -
It was a great customer experience from start to finish! The work was phenomenal! The staff was fast and effective on getting the car there so it could be work on!The staff was great at answering any questions I had!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was great
Customer Service - 5.0/5.0 -
they are always so friendly and willing to help
My Experience - 5.0/5.0 -
Very friendly!!! Texts kept me informed of the repair process. My car was even ready a day early!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0 -
Was told car would be ready on certain date. 3 weeks later finally done.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am very much satisfied with the work done. They gave me a date and it was completed on the said date.
My Experience - 5.0/5.0 -
Everything was great Tyler was super helpful with the whole process
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 1.0/5.0 -
Metro ford was not good about communicating with me and updating me on my vehicle. It was in their shop for 6 weeks and only needed a bumper and a taillight. Every time someone said they would call me back with an update, they never did. The only way I could get information was by calling or stopping by the office. When I did get updates, they were vague.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Whole experience was great. Efficient, friendly service. Car looks great. Thank you all.
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
This is the 4th time I’ve used your services and every time I’ve been very satisfied.
Repair Quality - 5.0/5.0 -
Yes and the car was returned very clean.
Customer Service - 5.0/5.0 -
Great communication and follow up. Very polite and helpful when I called and answered all questions quickly.