Metro Ford Collision Center
In operation 47 years.
Working with all makes and models and also working with all insurance providers and carriers, we take pride in bringing your vehicle back to pre-accident conditions or better. We specialize in Ford as we are located in a Ford dealership, but repair any and all makes and models. Our pride is in our product & customer service is our priority.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Did a great job on explorer
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
you guys are awesome
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Great people
Repair Quality - 4.0/5.0 -
Driver side door had some scratches.. It was painted by metro ford but still can see scratches. I wanted to bring my car back and let them see it. If I have a chance. Rear body bumper was done perfectly.
Customer Service - 5.0/5.0 -
All are great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely amazing employees! No complaints from me!
Customer Service - 5.0/5.0 -
Again, everyone I interacted with was awesome
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
The bumper still isn’t quite flushed with the hood. I pointed it out but got nowhere.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very good experience
Repair Quality - 5.0/5.0 -
Food work and realistic about timelines
Customer Service - 5.0/5.0 -
The checkout lady was great the crew was great but the communication for status was ok
Returned Clean
My Experience - 0.0/5.0 -
I brought my car in for repairs on a fender bender- also asked that 2- scratches be buff out- body shop guy said np- wouldn’t charge me- if anything maybe $50- called and was told my car was ready- car wasn’t ready had to wait about 50 mins and scratches were not taken care of. Already returned rent a car so now I’m out- as i can’t be with a car - very very disappointed. Lady working was fabulous- not her fault that someone didn’t read the notes- as the guy told me he noted the scratches. Unbelievable!
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
While the work that was conducted on my fender bender was completed- i also asked to have 2 - scratched taken care of- they did not get fixed- i called to advise of this- no call back and no apology - just terrible - very disappointing- and this is the second survey I’ve submitted because u keep sending me almost daily texts - please stop- it’s evident u don’t care about my feedback as no one replied to the 1st survey-
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I was told it would take a week and it took 3. Not only that, but I had to continuously call to see where my car was and of the 4 times I called every time I was told it would be done “tomorrow” and every tomorrow came and went with no call back until I called. Then the last time calling I was told I could pick it up at 4 but was not told that they would be closing an hour later even though the business hours were posted as open until 6 pm. Lastly, the car looks great but now when I open my door the emblem on the side pops off as it looks like something wasn’t attached correctly. Although I will not be returning and will not recommend anyone I do want to call out that Lisa honestly the best part of this entire experience. When I came to pick up my car after they closed early she allowed me to get my car anyway. She was also very personable and I truly appreciate her.
Customer Service - 1.5/5.0 -
I wanted to give a 1 because of all of the run around I was given but I do want to again commend Lisa because she tried her best to help me.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Responsive team. Good quality of work.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I have wonderful experience with Metro
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Did great work but took a week longer than I was told
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality of the repair work was excellent. Car looks good as new
Customer Service - 5.0/5.0 -
Body shop personnel very friendly and helpful