Metro Ford Collision Center

4.8 (872reviews)
95%
3601 State St,  Schenectady,  NY  12304

In operation 47 years.

Working with all makes and models and also working with all insurance providers and carriers, we take pride in bringing your vehicle back to pre-accident conditions or better. We specialize in Ford as we are located in a Ford dealership, but repair any and all makes and models. Our pride is in our product & customer service is our priority.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (872)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

All was good no problem. People were very nice and courteous. Would recommend people to you for repair or buying a car. Thank you for what you did. David Bopp

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I enjoyed working w the members offhe body shop. Everyone was so nice and helpful.!!

My Experience

My Experience

Lisa is great.

My Experience

Long time customer of Metro Ford, first time using the Body Shop. Appreciate the outstanding service I’m accustomed to receiving in the Sales and Service Department. Outstanding job!!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very pleased with the body work done at Metro Ford . Paint matched beautifully and replacement parts looked meticulous. Very well put together overall- I found everyone involved to be very kind and informative throughout process- especially liked the text messages updating us- would recommend Metro Ford Collision Center for body work-Thank you to all!

Likely to Recommend

No complaints

Repair Quality

Our car looks great! Paint matched perfectly and the parts matched well- very neatly completed

Customer Service

Top notch customer service! A person always answered the phone ( unusual today) and answered all questions- everyone courteous and respectful- especially liked the texting updates!

Likely to Recommend

Repair Quality

You body shop damaged inside parts of my vehicle that were not damaged in the accident and at times if felt like it was a fight to get them to fix it.

Customer Service

You body shop damaged inside parts of my vehicle that were not damaged in the accident and at times if felt like it was a fight to get them to fix it.

My Experience

Very happy with the staff at Metro, my truck was repaired and returned nice and clean!

Likely to Recommend

Repair Quality

Loved how service department rushed and made it easy for me I really appreciated how quickly the service department got to me and made everything so easy.

Customer Service

Returned Clean

My Experience

Excellent job, Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would, everything went according to plan.

Repair Quality

Very smooth process from start to finish.

Customer Service

The people in the body shop were very friendly and answered any questions I had.

Returned Clean

Likely to Recommend

Repair Quality

Excellent customer service and repair. Will always come to Metro Ford for repairs.

Customer Service

Likely to Recommend

With Tyler's attitude, I would hesitate. My dad was an ase certified mechanic. I'm not, but I understand cars and trucks. I felt like he just attempted to gas light me and completely steam roll, not a all a good look.

Repair Quality

Customer Service

Returned Clean

My Experience

Great customer service and high quality repair