Metro Ford Collision Center

4.8 (872reviews)
95%
3601 State St,  Schenectady,  NY  12304

In operation 47 years.

Working with all makes and models and also working with all insurance providers and carriers, we take pride in bringing your vehicle back to pre-accident conditions or better. We specialize in Ford as we are located in a Ford dealership, but repair any and all makes and models. Our pride is in our product & customer service is our priority.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (872)

My Experience

Team did a great job! Everyone was very nice and Lisa was very helpful getting me through the whole process. Thanks a lot. I love the new bumper.

Likely to Recommend

Repair Quality

Customer Service

Very informative and helped make the process easy and smooth.

Returned Clean

My Experience

Everyone was wonderful and nice. I will recommend you.

Likely to Recommend

Repair Quality

I am very happy with the work done

Customer Service

Good work

My Experience

I always go to and refer to Metro Ford’s body shop. They’ve consistently done excellent work on my vehicles. The staff are friendly and so easy to work with - highly recommend Metro Ford’s body shop!

Likely to Recommend

Very positive experience. Happy customer.

Repair Quality

The quality of the repair to my Cadillac which had been damaged through a deer impact was indistinquishible from OEM color and finish. Car was clean inside and out - Metro even treated the tires with gloss before pickup. Nice touch.

Customer Service

Friendly and responsive. Nice people to work with.

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Repair Quality

Customer Service

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Repair Quality

Did a really terrific job.very pleased

Customer Service

Very friendly, pleasant and helpful

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Repair Quality

Customer Service

My Experience

They made the whole experience easy and trouble free.

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Repair Quality

Customer Service

Everyone was really helpful and the whole experience was pleasant.

My Experience

I wouldn’t have chosen any other Ford Company to work on any of my vehicles other than Metro Ford! The staff are phenomenal, courteous and very professional! Also very confident in the work they do for their customers! Thank You ! 😊

Likely to Recommend

Just could use a 24 hours heads up on when the car would be ready.

Repair Quality

Customer Service

Returned Clean

My Experience

Friendly and informative staff who kept me updated through out the repair process.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

They were professional, on time, and completed the repair efficiently. Everything looks perfectly now. Highly recommend their service!

Customer Service

Returned Clean

My Experience

Very pleased with the whole process. Everyone made it easier to walk through the stages of repair. I was kept up to date every few days. All questions answered. Pleased with the end result.

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Customer Service

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Customer Service

My Experience

Tony and other people I dealt with were very caring and polite., and certainly know there jobs

Likely to Recommend

Repair Quality

Great job

Customer Service

Tony really cares about the product they put out

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Don’t know the vehicle was totaled

Repair Quality

The vehicle was not repaired it was totaled

Customer Service