Metro Ford Collision Center

4.8 (875reviews)
96%
3601 State St,  Schenectady,  NY  12304

In operation 47 years.

Working with all makes and models and also working with all insurance providers and carriers, we take pride in bringing your vehicle back to pre-accident conditions or better. We specialize in Ford as we are located in a Ford dealership, but repair any and all makes and models. Our pride is in our product & customer service is our priority.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (875)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

We would (and already have) recommended the Body Shop at Metro Ford to family members.

Repair Quality

Excellent service by all employees. Very impressive!

Customer Service

Excellent service!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

returned car from body repair in almost detail clean condition

Likely to Recommend

Repair Quality

The repair took longer than expected, but I am happy with the quality of the work

Customer Service

It would have been perfect if the repair progress was communicated more frequently

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I felt their work was excellant and was pleased with the repair, looked real good. Price was competitive.

Repair Quality

Did a nice job, no issues

Customer Service

They were helpful and professional

Returned Clean

Likely to Recommend

Repair Quality

Didn’t keep me updated when my car wasn’t going to be finished by agreed upon date.

Customer Service

Everything was great except for lack of communication regarding completion date extension.

Likely to Recommend

Repair Quality

Happy with the repair but my tint on my left window was damaged upon pickup I noticed not very happy about it

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Nice job!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Wonderful staff and Tyler made sure to keep me up to date!

My Experience

It was bad experience the car was not next properly there is a lot of flaws

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My car was in shop over 3 weeks! Promise date came then recycled part unusable. When finally pickup the colors were obviously not a match. Had to leave another week. Finally picked up and the windshield wiper bottle cracked. Another week for part and repair Finally back. Looks good.

Customer Service

Lisa was great. Manager Tony was good

Returned Clean

My Experience

The customer service was amazing! Everyone was very nice, but my date got extended 3 times! And over the phone they said that it would be ready 3 different days, i didn’t have a rental car during this time and had troubles getting to work so you could imagine i was very eager. but it was just unfortunate how i would have my hopes up for a day and it just wasn’t ready and extended another week. Other than that everything was perfect.

My Experience