Metro Ford Collision Center

4.8 (875reviews)
96%
3601 State St,  Schenectady,  NY  12304

In operation 47 years.

Working with all makes and models and also working with all insurance providers and carriers, we take pride in bringing your vehicle back to pre-accident conditions or better. We specialize in Ford as we are located in a Ford dealership, but repair any and all makes and models. Our pride is in our product & customer service is our priority.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (875)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Car was repaired in a timely manor Was kept very informed in the progress Beautiful work and presentation on pick up

My Experience

The car came out looking like a new car and the staff team was professional in their work.

Likely to Recommend

Repairs were adequate but took way too long to complete. Staff was helpful and pleasant

Repair Quality

Repairs were adequate but took way too long to complete. Staff was helpful and pleasant

Customer Service

Repairs were adequate but took way too long to complete. Staff was helpful and pleasant

Likely to Recommend

Repair Quality

Took weeks longer than expected

Customer Service

My Experience

You guys are awesome at metroford.

Likely to Recommend

Your customer service is superior to most other dealerships. Your personnel are outstanding.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Perfect repair! Body shop personnel friendly and courteous. This dealership is a very well oiled machine!!

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Tony and everyone in the body shop were great. Made the process with insurance very smooth. My truck turned out great!

Customer Service

Very good communicating about when the truck would be done and what work needed to be done

Returned Clean

My Experience

Lisa was very sympathetic to our loss and very patient to wait for us to get the appropriate documents to pick up the car. The car looks great and runs great thank you

Likely to Recommend

Repair Quality

The car looks good. They did a good job. Lisa was very sympathetic and patient while I was getting the appropriate paperwork to pick up the car. Thank you again.

Customer Service

I commented on the previous comment regarding the service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Car looks awesome!

Likely to Recommend

Repair Quality

They did a great job!

Customer Service

Returned Clean

My Experience

Great doing business with you

My Experience

My truck was supposed to be ready monday,you finished friday.please check the work before calling me.

My Experience

Likely to Recommend

Repair Quality

I think there might be a problem in the front end. I'm going to have my mechanic check it out. Also I'm not sure if it is a preexisting issue or caused by the accident.

Customer Service

Likely to Recommend

Repair Quality

Very transparent, communicative and friendly. Address all concerns and let us know if there are any changes.

Customer Service

Likely to Recommend

Repair Quality

Customer Service