Metro Motor Collision Vienna

4.9 (1,179reviews)
98%
330 Dominion Rd, NE,  Vienna,  VA  22180
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Shop AssistantSparkles

In operation 40 years.

At our Vienna collision repair center, we take pride in returning vehicles to their pre-accident condition with unmatched precision and care. Our expert Metro Motor technicians leverage advanced technology, industry-leading equipment, and manufacturer-approved parts to handle everything from small dents to extensive structural repairs. We also work directly with all major insurance companies to streamline the claims process. With Metro Motor, you can count on expert craftsmanship and outstanding customer service from start to finish.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat 9:00 am - 2:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
I-Car
Jeep
Ram

Reviews (1,179)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with repairs described as flawless, professional, and delivering results that make vehicles look brand new. The team is widely commended for clear, timely communication and proactive updates throughout the repair process. Timeliness is frequently highlighted, with several customers noting early or on-schedule completions. The staff receives high marks for friendliness, professionalism, and going above and beyond. A few customers noted areas for improvement, including delays in proactive status updates requiring them to follow up, occasional cleanliness concerns at pickup, and lack of upfront transparency regarding payment surcharges.
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"Professional operation. I am very pleased with the quality of the work done on my vehicle. Great customer service. ..." Read more
"... did a great job with fixing the damage to my car! Paint was perfectly matched and all the scratches and dents professionally repaired! Customer service was excellent and they fulfilled ..." Read more
"Fantastic customer service, great communication and exceptional work!!"
"... Once again they have exceeded my expectations. The quality of the work was, as always, impeccable, completed on time and all my interactions with multiple ..." Read more
"Best shop in town by far. Great work and great customer service. We have been there four times over the past year ..." Read more

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My Experience

Nice job all good!

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Good shop and work was done as promised

My Experience

Outstanding service! They were able to accommodate my schedule due to travel. The car was ready sooner than expected and they actually delivered it to my house. This was a big plus since I was just flying back home from my trip. Kat was beyond professional, friendly and made the process so easy. Strongly recommend them. Thank you to the whole staff for excellence in your work and your customer service!

My Experience

My Experience

Friendly, professional, helpful staff members

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My Experience

Efficient, friendly, and reasonably priced.

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Kai did a wonderful job on the car touch-up paint job.

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Kai was able to get this work done the next day which was very appreciated.

Returned Clean

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My Experience

Great customer service and fast service! Can’t be happier. Zied is the best. Working with him was a delight!

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The scheduling process was easy, the work was completed quickly and perfectly, and we were charged exactly what the estimate told us to expect. The experience could not have been any better.

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Please see earlier comment.

Returned Clean

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Great service from all employees I encountered. They did excellent work in a timely manner. Highly recommend them.

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