Metropolitan Collision Service Inc
The Metropolitan Collision family has been serving the Houston area and our customers since 1930. Metropolitan Collision Service provides complete collision repair service on all makes and models, foreign and domestic… specializing in BMW, Audi, Mercedes Benz, Volkswagen, Subaru, Tesla and Porsche. At Metropolitan Collision we know lives depend on the work we do every day. Metropolitan Collision uses factory specified guidelines and equipment to restore your vehicle to factory pre-loss specifications. Metropolitan Collision is a preferred collision repair facility for BMW, Audi, Mercedes Benz, Volkswagen, Subaru, Tesla and Porsche in addition to all domestic models. Metropolitan Collision works hand and hand with local BMW, Audi, Mercedes Benz, Volkswagen, Subaru, Tesla and Porsche dealerships to provide you with the highest of quality in collision repair. Metropolitan Collision stands behind their work with a lifetime warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Always excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
did not have completed on time and the actual cost was almost twice the estimated cost.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent! Really appreciate the updates and follow up!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Very pleased with the customer service and how everything was handled.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very helpful and informative, I appreciate the new batteries.
My Experience - 5.0/5.0 -
Metropolitan Collision is absolutely the PREMIER collision center in the Houston metro area, perhaps even the entire Gulf coast region. The attention to detail, the level of professionalism, and dedication to customer sastifaction at Metropolitan is like nothing I have ever seen at any other facility I have used. These are the reasons I have been a customer for the past 15 years and will continue to be (when unfortunately the need arises)! My sincere thanks to Andy and his entire crew for an excellent job again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service. You made the process easy, everything went smoothly, and the work was finished much faster than we expected.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The part that was broken got fixed, but two pieces inside my car got damaged while at the shop
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Great communication regarding status
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Always recommend this shop
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Exterior panel alignment was great along with the exterior matched paint. Minor issues were a couple of mechanical items and rotor issue. Vehicle was brought back and everything was taken care of so it all worked out in the end.
Customer Service - 4.5/5.0 -
After a couple of weeks of my car in the shop, I ended up working directly with Andy who offered great support!