Michael Jordan Collision
In operation 28 years, 10 years at this location.
Our state-of-the-art Collision Center is the largest repair facility in the Triangle. We are located conveniently just off the Durham Freeway. We offer free repair estimates, warranty all repair work, and are approved by all insurance carriers. Our top priority is your peace of mind throughout the entire repairs process.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a pretty good job with my car. I highly recommend Michael Jordan Collision.
Customer Service - 5.0/5.0 -
Very friendly and accommodating
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service!!!
Customer Service - 5.0/5.0 -
Great customer service!!
Returned Clean
My Experience - 5.0/5.0 -
Appreciated the courtesy of the staff. Most helpful. Tex went above & beyond.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Courteous, knowledgeable, helpful.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Will recommend
Repair Quality - 5.0/5.0 -
Even though the length returning my car was not fault of the rep I was pleased my experience was very professional. Both Tex and Rachel was exceptional. Love their customer service skills. Thanks to them both. Will highly recommend the company.
Customer Service - 5.0/5.0 -
Same comments...
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very courteous and kind. And my car looks FABULOUS.👍🏾
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and very courteous.
Customer Service - 5.0/5.0 -
Very courteous
Returned Clean
Likely to Recommend - 0.5/5.0 -
I would never subject my friends and family to this treatment.
Repair Quality - 0.5/5.0 -
My car was in your care for almost 3 months and it still isn't fixed. There was glass left in the cup holder and the storage in between the 2 front seats. I was told that the car was delayed because the seats needed to be removed to make sur all of the glass was cleaned out from the broken sunroof. My grandson says " Look grandma they left us diamonds." To my surprise it was little pieces of glass in the crease of the back seat. How do you remove seats and not clean the seats themselves. not to mention not vacuuming the cup holder which is directly under the sunroof. My car was in top shape. i kept it serviced at The Infiniti of Apex dealership. Now You are telling me that my rotors need to be replaced for an additional 1000$ ??? Before my car was stolen i had my car serviced and there wasn,t a need for the rotors and the breaks to be replaced. I spent 1400$ on my car there just a few weeks before it was stolen. I was assured that my car would be returned to me just the way it was before it was stolen. That was not true. My car drives hard and the tires squeak. How can you replace a tire and the suspension and not see that the breaks and the rotor needed to be replaced. Did you not test drive it before it was returned to me. My car was stolen in the beginning of August. It was recovered mid Semptember. For the first month and a half I could not get in touch with the person in charge of my car's repairs. I called and left voice messages day after day. Only after I spoke with a manager did i start receiving updates. I did not get my car back until just before Thanks Giving. And after all that wait my car still isnt fixed the way I was promised that it would be.
Customer Service - 0.5/5.0 -
The time it took for someone to respond to me was ridicuoslly too long. Over a month and a half went by before I started receiving regular updates.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rachel and Nick are excellent- thank you for your service.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Remarkable! There was absolutely no evidence of the deer incident! The factory finish was perfect! And the speed of service was above and beyond expectation. It is apparent that the team took great care of our vehicle. Thank you!
Likely to Recommend - 5.0/5.0 -
Absolutely! I felt very comfortable leaving the car in their care
Repair Quality - 5.0/5.0 -
The quality of the repair was made to look factory new! I was very pleased with the results
Customer Service - 5.0/5.0 -
Everyone share very clear and concise information. They were honest with repair cost and potential delivery date.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Woman up front was terrific and very helpful, employees all were great. Thanks for everything!
Customer Service - 5.0/5.0 -
Customer service was wonderful
Returned Clean
Likely to Recommend - 4.0/5.0 -
Quality of work was great!
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
More updates needed when extending completion date. Just got texts for extensions w/o reason(s).
My Experience - 5.0/5.0 -
The ease and communication along the entire process was perfect
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The job was neatly done and i really appreciate the effort that was put into doing such an excellent job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
The work done was good. HOWEVER!! The estimate given me was 2000% higher than the estimate given to the insurance company. The communication was extremely poor. I was given a date of completion, it cost me to have to pay for my rental. The time it took was ridiculous and no one returned any of my calls. I was placed in an unenviable position because of the poor communication and service. This is IDENTICAL to the last time I had a vehicle at MJCC. I sincerely hope that State Farm takes you OFF their preferred list. This is why I know longer purchase or deal with MJN.
Customer Service - 0.5/5.0 -
Poor communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service and associates really care about their customers. Will definitely come back!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Tex was great to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Excellent work!
Repair Quality - 5.0/5.0 -
I want to thank Mr. Michael, and team for doing an excellent job the car look like it was when I bought it. I also like to thank him for keeping me updated on the progress and time the time for pickup. Also I would like to thank the receptionist, for her kind way of helping, when I had questions. Baba Khalid Saleem
Customer Service - 5.0/5.0 -
Excellent, professional, clear understanding pleasant approach in information delivery.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I'm extremely satisfied. My brand new car looks and feels brand new again.
Customer Service - 5.0/5.0 -
Excellent, Excellent, Excellent!