Michael Jordan Collision
In operation 28 years, 10 years at this location.
Our state-of-the-art Collision Center is the largest repair facility in the Triangle. We are located conveniently just off the Durham Freeway. We offer free repair estimates, warranty all repair work, and are approved by all insurance carriers. Our top priority is your peace of mind throughout the entire repairs process.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Slow to hear back from Reps
Returned Clean
My Experience - 5.0/5.0 -
Always a quality job when having work done here. Staff is always extremely nice and helpful. Communication is amazing and I was updated along the way. Rachel at the front desk is AMAZING! She was helpful in getting me a ride to the car rental agency as well as car drop off. I will always recommend this business.
My Experience - 5.0/5.0 -
The intake was fast and responsive - lighthearted and fun. The guy who drive me home (wasn’t expecting that! Wow!!) was amazing and brilliant! The updates were suitable and the job itself was more than I hoped for - shined headlamps make the car look much newer and I felt pride in my ride. Very happy with your work and end result!! Much gratitude!!! Thank you!! If you want the what I’d love to see more of, feel free to call.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was perfect except for my radio. It's acting weird and I will report it, but overall it was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My radio is starting to act weird and I can't describe it because it is doing weird stuff. I am very satisfied with everything else.
Customer Service - 5.0/5.0 -
My radio is starting to act weird and I can't describe it because it is doing weird stuff. I am very satisfied with everything else.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely yes
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Looks great and finished before expected. I am happy.
Likely to Recommend - 5.0/5.0 -
Its like Mike
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was satisfied with their prompt service
Returned Clean
My Experience - 5.0/5.0 -
Rachel and Mike were great! Mike went above and beyond working with my insurance to get me back in my car!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Communication could have been better
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will recommend to my friends.
Repair Quality - 5.0/5.0 -
The professional manner and pleasant staff members helped me tohave confidence in the repairs.
Customer Service - 5.0/5.0 -
They were courteous and responsive. It was a pleasure to talk with the staff members.
Returned Clean
My Experience - 5.0/5.0 -
Completely satisfied with the repair, perfectly repaired. Service was excellent.
Likely to Recommend - 5.0/5.0 -
None
Repair Quality - 4.5/5.0 -
Awesome repair. Very satisfied with the repair to my vehicle.
Customer Service - 4.5/5.0 -
Very satisfied. Maybe could have communicated more about the status of the vehicle.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Receptionist was great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They handled communication wellwell and followed up. Insurance company totaled the car rather than fix it
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
A very good job
Likely to Recommend - 5.0/5.0 -
Always
Repair Quality - 5.0/5.0 -
Excellent job
Customer Service - 5.0/5.0 -
Excellent job
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
The responsiveness and amount of time that it took was disturbing. Also was took vehicle to inspection after it being released and it failed.
Customer Service - 1.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Impressed with the extensive work it took to put our car back together. Thank you for a job well done