Michael Jordan Collision

4.7 (2,016reviews)
94%
107 S Lasalle St.,  Durham,  NC  27705
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Shop AssistantSparkles

In operation 28 years, 10 years at this location.

Our state-of-the-art Collision Center is the largest repair facility in the Triangle. We are located conveniently just off the Durham Freeway. We offer free repair estimates, warranty all repair work, and are approved by all insurance carriers. Our top priority is your peace of mind throughout the entire repairs process.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (2,016)

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My Experience

Everyone that I came in contact with were extremely nice to nice. The smiles were genuine. I would recommend friends friends, family and even strangers to Michael Jordan Nissan Nissan for any damage to their vehicles. I am very Satisfied with their work ! ????????????????

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Returned Clean

My Experience

customer service was excellent. My adjuster randy Heinz was knowledgeable, helpful and Tamara at the front desk was extremely helpful as well. I was pleased to have a courtesy Rogue to drive while mine was being repaired and avoiding the hassle of a rental car company. They made the circumstances for using the collision center enjoyable.experience. It was a seamless transaction????

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I was very pleased with the service.

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Very satified. Everyone from demarius at the front desk my adjuster, rants, Scott and Terrell were great at explaining what I needed done.

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My Experience

This is an update to my 6/10 review from yesterday. I took my car in today and spoke to Scott about the damage to the hood and replaced fender. He believed the damage was caused elsewhere but gladly offered to schedule an appointment with the car to address the issue. I'm extremely pleased with the way the situation was handled and look forward to recommending this repair shop in the future. 10/10

Likely to Recommend

As it stands right now with how I received my car back, it would be unlikely that I would recommend.

Repair Quality

Repair was very quick and realigned components work great. I noticed hood damage not present before the repair shortly after receiving my car. A co-worker recently pointed out similar damage to the REPLACED fender.

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Content with customer service but I hope to see the damage issue addressed.

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