Michael Jordan Collision
In operation 28 years, 10 years at this location.
Our state-of-the-art Collision Center is the largest repair facility in the Triangle. We are located conveniently just off the Durham Freeway. We offer free repair estimates, warranty all repair work, and are approved by all insurance carriers. Our top priority is your peace of mind throughout the entire repairs process.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I don't wreck cars much, so I was expecting a huge scheduling nightmare. It was so incredibly easy to make this work! I was flabbergasted! My car was a dirty, messy train wreck when I dropped it off. I was embarrassed to let anyone see it like that. When I picked it up, it was clean as a whistle, even had the "new car" smell! That was a fine surprise! Y'all did a great job, and staff was quite pleasant and professional! I will recommend you to anyone needing your services. Many thanks! Katherine Austin
Likely to Recommend - 2.0/5.0 -
Service was great, car was clean, and process was smooth and thorough. The obvious difference in color of the painted rear bumper in comparison to the color of the rest of the car prevents me to give a higher grade. As I mentioned, the same part was changed on my car in November of 2015 and painted by Gary Trull in Greensboro and his paint job was 10/10. No matter how hard I tried to see any difference in the paint job, I and others I showed my car to, failed to find a difference. I did not want to take this survey so early, I wanted to allow at least 30 days before the color sets in and gets a bit darker after the curing process.
Repair Quality - 2.5/5.0 -
The staff was pleasant and curtious, the entire process was efficient and organized, but the color of replaced bumper stands out from the rest of the car. I had similar damage on my vehicle in Nov of 2015 and a friend of mine (Gary Trull from Greensboro, owner of Trull Body and Paint) replaced the rear bumper and the paint job was the same like the rest of the car. I was pleasantly surprised that he was able to match the color so well. Frankly, I expected better job from the dealership's body shop.
Customer Service - 5.0/5.0 -
Job well done. Keep up with good work.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Have recommended MJ Nissan to several friends
Repair Quality - 5.0/5.0 -
It's been several month since the repair and we continue to be amazed at how great the repair job is. We are considering having MJ Nissan redo a rear bumper repair completed by a competitor.
Customer Service - 5.0/5.0 -
Superb customer service from front desk staff to body shop technicians.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
This was one of the best experiences I have had. Great customer service. Fixed my car quicker than expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent job done on my car, It looked as Good as New!! Thank-you Team 23!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All the work done on my car was great. My only concern was that I was told my car was complete on September 23rd. When I got in the car to drive away, the airbag light was on and side mirrors did not work. From there, a diagnostics was run and we were told my seatbelt needed to be replaced. 2 weeks later and 2 additional parts replaced, I have the completed car. Everything looks great but a little disappointed a diagnostics wasn't run to find those errors before I was told my car was completed. Especially an error with my seatbelt. There could have been a lot of risk if I had not mentioned the light before driving away. Again, customer service was great and the end repairs are perfect.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Overall, great customer service. One issue though: after talking to the representative I was informed that the cost of car rental will be covered by my insurance carrier. Not until later I was told by my insurance company that I am fully liable for paying the rental cost. This happened despite repeatedly asking the representative about this matter to make sure to avoid getting in a situation like this one.
Returned Clean
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pleased with the service great job
Customer Service - 5.0/5.0 -
Pleased with the service great job