Midwest Collision Center Inc.

4.8 (1,176reviews)
94%
6415 West K.L. Avenue,  Kalamazoo,  MI  49009

In operation 33 years.

Midwest Collision Center is a full service auto body repair facility servicing all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,176)

My Experience

Work was perfect! And timely. Thank you so much!

My Experience

It was easy! I had a car rental to ick me up and drop me off. The repair work was done well. For a handicapped woman it went extremely well!

Likely to Recommend

Repair Quality

It was done in a timely manner.

Customer Service

My Experience

Speedy and pros

My Experience

Likely to Recommend

Consistently great and timely service.

Repair Quality

Customer Service

Good as new.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Repairs were finished promptly and communications were excellent.

Customer Service

Returned Clean

My Experience

Excellent work. Only slight issue was the lack of communication. I had to call to get info on repair status which took almost three weeks. A text on any extension or estimated timeline would have been appreciated. I would still rate a 10!

Likely to Recommend

Very good work on my vehicle. Only issue I would say is a lack of communication on the process. Initially told about a week or week and a half and it took three weeks. I had to call to get updates. I would recommend a text or automated message advising of estimated time to finish. I still would rate a 10 however because the work was excellent.

Repair Quality

Very good work

Customer Service

As stated previously, better communication on repair status.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you for quick body work. Our van looks just like new and appreciate excellent office employees. Thank you Stephany for kind check in

Likely to Recommend

Have taken vehicles to Midwest before and thats why we did again...Quick quote, quick appointment excellent service and work done on our van!

Repair Quality

Van bumper looks great again, like new!

Customer Service

Excellent customer service!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Did'nt align the steering wheel initially, and didn't reset the electronics in dashboard. When I finally got my car back in good working order, there were some small parts missing. One piece on the rear passenger door handle, and a small piece off the gearing section.

Customer Service

Thank you for your service!

Returned Clean

Likely to Recommend

Very satisfied

Repair Quality

Every one was very helpful they did a wonderful job.

Customer Service

They did a wonderful job every one was very helpful.

Returned Clean

My Experience

Service was outstanding. Professional, informative and genuine staff were easy to talk to and explained the process of the repair from beginning to end. My car looked great when the damage was repaired. Thank You.

Likely to Recommend

Excellent Experience!!

Repair Quality

Customer Service

My Experience

Likely to Recommend

Always very pleased with the results!

Repair Quality

Exceptional quality and attention to detail. Great work!

Customer Service

Timely feedback and quick response to questions.

Returned Clean

Likely to Recommend

Repair Quality

When I first talked to you, you said thst you were very busy. However, you managed to get my Bronco in and have it finished in less than two weeks, This was great! And when it was finished it looked as good as it did when it first came out of the showroom. Thanks for a job well done. Terry Kievit

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

I thought their lack of communication with the progress of my car was lacking. They said they would keep me updated on progress but I had to always call or text them for updates.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The whole process was so simple and easy and my car looks great! Thank you for the efficient, quick, and kind service!

Likely to Recommend

Repair Quality

Customer Service

The work done was excellent. I think they need to do a better job on the estimate.

Returned Clean