Midwest Collision Center Inc.

4.8 (1,171reviews)
94%
6415 West K.L. Avenue,  Kalamazoo,  MI  49009

In operation 33 years.

Midwest Collision Center is a full service auto body repair facility servicing all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,171)

Likely to Recommend

Definitely The insurance process was very easy as well.

Repair Quality

Excellent job

Customer Service

Quick and super nice, answered all my questions.

My Experience

Thank you the Toyota looks great and it was done in a timely manner.

Likely to Recommend

Repair Quality

Midwest did a great job!

Customer Service

Likely to Recommend

Repair Quality

Great customer service. Very professional!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

The body work is excellent. I did ask them to detail the inside dash & front seats which was not done. When we got hit, coffee went everywhere. I’ll have to wait until spring to do it so the seats can dry.

Customer Service

The gentleman I talked to when I got the estimate didn’t tell the shop about coffee going everywhere. Other than that I’d give a 10.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

I have been coming there for all my needs

Repair Quality

The car looks very nice

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Communication was lacking and incorrect. At time of quote, was told it should take 1-2 days. I did not receive any communication about the status of my vehicle after it was there 2 full days. Called twice to get a status and was given information about a completely different vehicle.

Likely to Recommend

Repair Quality

Wonderful communication and the work was excellent.

Customer Service

Couldn’t be better!

My Experience

Likely to Recommend

Repair Quality

Great experience

Customer Service

Returned Clean

My Experience

Joe took care of everything with ease. The process was straightforward, the turn time was quick, all my questions were answered. I’ve only driven the truck a few miles but it seems to be just fine. I’m satisfied with the experience.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The people were all very kind and speedy with responses. I am happy with how flawless the car looks after all that. The reason for the low score is because as soon as I turned on the car, my engine light came on. I have never had that come on and am confused as the repair should have just been body work.

Customer Service

Very kind and speedy with their help.

Likely to Recommend

Repair Quality

Seems to be good

Customer Service

Communication good and timely

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I have ( unfortunately) had two opportunities to use your services over the past 20 years. Both have resulted in superb results. I am happy to recommend your company to others in need!

Likely to Recommend

Repair Quality

Customer Service

My Experience

The repair work was excellent! Kind and friendly staff as well. We have used their services in the past.

Likely to Recommend

Repair Quality

Excellent work!

Customer Service

Excellent!