Mike's Auto Body

4.9 (1,139reviews)
97%
12917 Catoctin Furnace Rd,  Thurmont,  MD  21788

In operation 36 years, 30 years at this location.

Mike's Autobody Collision and Restorations Inc. Quality repairs for over 25 years!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Motorcycle Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,139)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new or better than before the accident. Communication stands out as a key strength, with frequent updates via phone and email keeping customers informed throughout the repair process. Timeliness is another highlight, as many vehicles were completed ahead of schedule. Customers also appreciate the cleanliness of returned vehicles, often noting interiors and exteriors were spotless. A few customers mentioned wanting more proactive status updates, and occasional concerns about interior cleanliness and minor paint imperfections were noted directly by customers. Overall, the shop enjoys strong loyalty, with many customers returning repeatedly and enthusiastically recommending it to friends and family.
Select to learn more
"Mikes has a great team and handled my repair with professionalism and amazing customer service. I would recommend them to anyone needing repair ..." Read more
"... much appreciated. The vehicle was returned to me looking better than it did when I dropped it off and I mean that prior to the accident it looks absolutely ..." Read more
"Looked brand new. It was returned clean, inside and out."
"Outstanding customer service and the quality of there work is top notch."
"As always the customer service work product were excellent excellent"
"Im very happy for with the repairs Mikes did, and the turn around time was great it only took 2 days."
"WE didnt brother them . We got it before they said it would be ready"
"Very good work. Car was finished before the estimated time. Thank you"
"all repairs are complete and vehicle was finished in 5 days, well before estimated time of 8 - 10 days"
"... They called me and kept me informed on the status. My car was finished earlier than expected and looks phenomenal. Great, clean work. Will definitely recommend." Read more
"Great communication by email and phone!"
"Again, the honesty was second to none, and the communication was above and beyond what I wouldve expected"
"Customer service was excellent. Explained the entire process and kept me in the loop as to what was happening with insurance, and where ..." Read more
"... communication throughout my dealings. Mikes always kept me in the loop with the scheduling and progress of my repairs." Read more
"Mikes Auto Body Shop is top of line in communication, professional workmanship and customer service."

My Experience

Great job...thank you. Recieved my car back when stated it would be ready to pick up. Was able to get questions answered in a timely manner. Friendly employees. Thank you

Likely to Recommend

Repair Quality

Very poor work. Dirt in the paint in multiple places. Tire shine all over the rims and didn’t even clean the roof of my truck. It was covered in dust. Took 2 tries and it’s still not right.

Customer Service

The one lady I talked to never knew anything and had to take my phone number every time and I always had to call them

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

A 20 in my opion

Repair Quality

The scale is not set high enough in my opinion, I would rate Mikes Antibody a 20 Star Body Shop..The staff there is truly amazingly kind, professional , and the best I've ever encountered..From the moment I booked my SUV for an estimate to the actual work being done was a wonderful process considering how awful the damage was toy vehicle and stressful situation to me.Jean,Amy,Brandon and the wonderful gentleman in the shop itself are incredibly wonderful...they communication from Amy and Brandon from start to finish put me at ease..I would tell everyone to only use this shop for your repairs and everything else..Signed truly appreciate..Colleen Mason

Customer Service

Returned Clean

Likely to Recommend

I Will Always Recommend Mike's!!!

Repair Quality

Top Notch Service, OUTSTANDING Auto Body Craftsmanship!!!?

Customer Service

Kept me informed every step of the way!! 😁

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

You did a good job and Branden was good at keeping us informed about what was happening.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great service and quality workmanship

Customer Service

Professional

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Already have

Repair Quality

Great job and friend k y people

Customer Service

Returned Clean

My Experience

The family has had a few other vehicles in the past repaired there. And this is the 2nd time with this one. Job well done!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Always a great experience. I definitely recommend.

Customer Service

Very friendly.

Returned Clean

Likely to Recommend

Repair Quality

They kept me up to date on my car and were very nice. They did a great job

Customer Service

Very nice

Likely to Recommend

Repair Quality

I’m very happy for with the repairs Mike’s did, and the turn around time was great it only took 2 days.

Customer Service

I’m very happy for with the repairs Mike’s did, and the turn around time was great it only took 2 days.

Returned Clean