Mike's Auto Body

4.9 (1,114reviews)
98%
12917 Catoctin Furnace Rd,  Thurmont,  MD  21788

In operation 36 years, 30 years at this location.

Mike's Autobody Collision and Restorations Inc. Quality repairs for over 25 years!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Motorcycle Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,114)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new or better than before the accident. Communication stands out as a key strength, with frequent updates via phone and email keeping customers well-informed throughout the repair process. Timeliness is another highlight, as many vehicles were completed ahead of schedule. Customers also appreciate the cleanliness of returned vehicles, often noting cars were washed, vacuumed, and detailed. A few customers mentioned wanting more proactive status updates without having to call, and occasional minor cleanliness concerns were noted. Overall, the shop earns strong loyalty and referrals, with many customers returning repeatedly and recommending the shop to friends and family.
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"... pricing was very much appreciated. The vehicle was returned to me looking better than it did when I dropped it off and I mean that prior to the accident it looks absolutely ..." Read more
"Outstanding customer service and the quality of there work is top notch."
"Looked brand new. It was returned clean, inside and out."
"We picked up my Enclave today and I am absolutely thrilled with the quality of the work completed! You can't even tell where the damage was! It was ..." Read more
"... paintbody work and I was very nervous about it. The repair that Mikes preformed was seamless and left my car looking new and matching the same mindful condition I have always ..." Read more
"We got it before they said it would be ready"
"No, but that not a problem. The work was thorough."
"Very good work. Car was finished before the estimated time. Thank you"
"... They called me and kept me informed on the status. My car was finished earlier than expected and looks phenomenal. Great, clean work. Will definitely recommend." Read more
"all repairs are complete and vehicle was finished in 5 days, well before estimated time of 8 - 10 days"
"Great communication by phone and email"
"Again, the honesty was second to none, and the communication was above and beyond what I wouldve expected"
"Customer service was excellent. Explained the entire process and kept me in the loop as to what was happening with insurance, and where ..." Read more
"... any repairs we take to them! Fast and courteous. They keep you informed on the progress of your claim. If I ever need more repairs, Mike's is where I will ..." Read more
"... that they care about their customers! I was also impressed with the communication of the business during the time they had my vehicle. I would highly recommend Mike's ..." Read more

My Experience

all repairs are complete and vehicle was finished in 5 days, well before estimated time of 8 - 10 days

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Returned Clean

My Experience

Amazing staff went above and beyond what I expected. Thank you

My Experience

I appreciate you all keeping me up to date on how the repair was progressing. My Forester came back better than new. Thank you!

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My Experience

On time great service

My Experience

Everything was done as expected

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My Experience

They contacted me about my vehicle as they were working on it. Did an excellent job on my vehicle.

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Repair Quality

You guys did a great job on my vehicle.

Customer Service

Returned Clean

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Still don’t have the car parts all replaced. Being told they won’t be in until end of this weeek. Then we have to take it back for the work to be done

Customer Service

Returned Clean

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Repair Quality

Everything looks great except the driver side headlight doesn’t look like the passenger side

Customer Service

Customer service was great

Returned Clean

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Returned Clean

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My Experience

great job looks great

My Experience

You always do a great job, no complaints here

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You do a great job

Repair Quality

Everyone there always gets the job done, thank you

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Returned Clean

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Customer Service

My Experience

Excellent job repairing the car - it looks great! And everyone was very professional!

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Very quick quality work. Thank you!

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Excellent work

Customer Service

Returned Clean

My Experience

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Repair Quality

Mikes auto body you did a spectacular job in repairing my car with body work from my accident. I’m so so dazzled in how my car was returned looking beautiful inside and out! Amy I thank you so much for keeping me well informed as to my car status from email to phone call! So kind to and professional. Thank you for helping me remain non stressed about my car! I too came to at Mikes from all the great things I’ve heard as well. I’m glad I too have someone to honestly keep it going. A good reputation is not ever a given … it’s earned. Many thanks from me .. Deb Smith and my Honda Accord!

Customer Service

Amy is the best!

Returned Clean