Mike's Auto Body

4.9 (1,116reviews)
98%
12917 Catoctin Furnace Rd,  Thurmont,  MD  21788

In operation 36 years, 30 years at this location.

Mike's Autobody Collision and Restorations Inc. Quality repairs for over 25 years!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Motorcycle Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,116)

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Mikes auto body you did a spectacular job in repairing my car with body work from my accident. I’m so so dazzled in how my car was returned looking beautiful inside and out! Amy I thank you so much for keeping me well informed as to my car status from email to phone call! So kind to and professional. Thank you for helping me remain non stressed about my car! I too came to at Mikes from all the great things I’ve heard as well. I’m glad I too have someone to honestly keep it going. A good reputation is not ever a given … it’s earned. Many thanks from me .. Deb Smith and my Honda Accord!

Customer Service

Amy is the best!

Returned Clean

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Returned Clean

My Experience

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Customer Service

I really like this shop & the repairs they've done the two times I've used them, however, the paint job was slightly marred this time around which is why I have to take a point away. It looks good from a few feet away but up close I noticed the paint had ran in a section. Not bad enough for me to have shop redo the job esp. since my car is older but still a little disappointing.

My Experience

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Customer Service

My Experience

The work done to my car was phenomenal. I'm very appreciative of the time and effort that went into fixing my car.

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Repair Quality

The work done to my car is phenomenal. I appreciate the regular updates that I receieved while my car was being worked on. I would definitely come back in the future if I need work done on my car.

Customer Service

The staff were very helpful and communicated well.

Likely to Recommend

Repair Quality

Thank you, Brandon

Customer Service

Great job thank you Brandon

Returned Clean

My Experience

They kept in touch through out the whole process. Got my car back today. Very pleased.

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Repair Quality

My car looks perfect after I hit a deer

Customer Service

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Repair Quality

Great experience working with Brandon. He was professional and made the experience really easy. The work was also done well.

Customer Service

Returned Clean

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Repair Quality

I have to take the time to have my bed liner re-installed, but really everything else went ok

Customer Service

I had to call on the repair status of my vehicle, I do didn’t really get a status report until I called

Returned Clean

My Experience

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Repair Quality

Customer Service

I was completely satisfied with Mike's. The only thing that I was unsatisfied with, and why I rated an 8 earlier in this survey, was wishing that the party contracted to refinish the rim damaged in this accident was able to more closely match the three other existing rims. Because it could not be, I think that my insurance should have covered the refinishing of the three undamaged wheels so that my vehicle was truly returned to pre-accident condition (with 4 matching rims) which is what I pay every month to insurance for. Unfortunately, my expectation is clearly too great for Nationwide. None of this was a Mike's issue.

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Repair Quality

The quote was corrected to fix the clear coat which prevents future color fading and rust.

Customer Service

All communication was via email and phone calls. My only slight disappointment was when I did not hear from them and when I called, the young man said that he spoke with my husband and my husband said that he never spoke or heard from them. It’s ok to miss an update, just ensure that the facts provided are accurate.

Returned Clean

Likely to Recommend

This was my second time. Both times excellent.

Repair Quality

Great service and communication.

Customer Service

Great communication with sincere concern.

Returned Clean

My Experience

Mike’s did an amazing job on fixing my car after being involved in an accident. They were fast, had great communication and overall just did a wonderful job! Highly recommend!

Likely to Recommend

Repair Quality

Looked brand new. It was returned clean, inside and out.

Customer Service

Customer service was excellent. Explained the entire process and kept me in the loop as to what was happening with insurance, and where my car was at in the stages of repairing it.

Returned Clean

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Returned Clean

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Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Excellent body shop. Communication was great