Milani's Autocraft

4.9 (114reviews)
100%
114 Hamilton Dr,  Novato,  CA  94949

Milani's Autocraft offers complete Autobody & Frame repair as well as restoration. We were nominated for KRON 4 best of the bay in 2010. All repairs are guaranteed for as long as you own the car. We are experts in handling your insurance claim. we offer free pick up & delivery and loaner cars (upon availability). We are I-CAR trained and ASE certified. Milani's Autocraft is independently owned and operated and has been serving Marin county since 1990. Our goal is provide our customers with high quality repairs in a timely fashion and keep customers informed during the repair process. Always remember you have the right to choose who repairs your vehicle let us help.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (114)

Likely to Recommend

I will definitely recommend Milani.

Repair Quality

Excellent service, superb customer experience with personal touch.

Customer Service

Never experienced such a superb customer service..

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Likely to Recommend

Y’all are now my favorite, local body shop!

Repair Quality

The work was done well on the body. I can’t even see where the damage was. The glass is ever so slightly misaligned less than an eighth of an inch. I’d have given a 10 but for this.

Customer Service

They said what they were going to do when they did what they said they were going to do and they charged accordingly. I felt honored throughout the entire process I would happily come back.

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Likely to Recommend

Will always recommend. Both times I have had work done been very satisfied.

Repair Quality

Steve and Joe estimated, ordered parts and got the job done in the time frame promised. My truck bumper is like new again and was given back to me clean and ready for more adventures. They are friendly, professional, local and know the craft well. 100% recommend them!

Customer Service

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Repair Quality

All of my repairs have met with my full approval and satisfaction. Would appreciate a quick wash. Thanks for great work and service.

Customer Service

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Repair Quality

Fast, friendly and efficient service. I would highly recommend this business!

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Milani’s is particularly customer oriented. Parts did not take forever to be obtained thanks to strong relationships with nearby car dealers and suppliers. They work very well with insurance companies on behalf of customers. Even the detailing they do on cars after completing repairs is refreshingly top notch. Finally, the front office with Steve and Joe builds trust. Unlike large, impersonal repair shops and dealers, Milani customers are treated like real people, not just one more transaction to push through.

Repair Quality

Customer Service

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Repair Quality

Excellent service, car was delivered on time and repair was top quality. Highly recommend

Customer Service

Top notch

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Repair Quality

Great place to have your vehicle repaired! Highly recommend. The work they did was fantastic including a great cleaning of the car, inside and out! thanks Joe and everyone at Milani’s Autocraft

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Repair Quality

This is not the first time I have had Milani’s repair a car. I went back there for a good reason: They are efficient, a pleasure to deal with and they did a beautiful job on my car. As you can guess, I highly recommend them.

Customer Service

Customer service was perfect from dealing with the insurance company to calling the rental agency to transport me.

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Repair Quality

My car looks great! Milani’s was so helpful in doing a same day quote and facilitating my rental car. The only problem was misinformation about when my car would be done. The painter had a health issue and needed time off but I was told the car would be ready sooner than it was. With that said, I would not hesitate to go back there if I need auto body work done in the future.

Customer Service

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Repair Quality

Regarding the recent vehicle repair at Milani's Autocraft. As always the service was excellent! Milani's was able to obtain the parts for my car on the same day I brought it in and they had the car ready for me the next day. They offered me a rental but I did not need one. They are an old time Marin business that has managed to maintain great service throughout the many years they have been in business. My Grandfather and Father had their cars serviced by Milani's so I'm a third generation customer. My son will one moving to Marin in July and he will become a fourth generation customer! Thanks Again!

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Hands down YES!

Repair Quality

I was so impressed by having an estimate the same day I called. Once availability of parts was promptly checked, the appointment was made for the following week. My car was back to new a day earlier than promised. This is a wonderful business. Bravo!

Customer Service

All were professional, kind and respectful. This is a wonderful business!

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Likely to Recommend

Repair Quality

Milani’s auto repair did a wonderful job on repairing my car. Additionally, they returned my car cleaner than I brought it in, inside and out. What a pleasure. Also, they gave me a ride to pick up my car when I couldn’t get one on my own. Such kind and excellent service. A wonderful place.

Customer Service

Joe and Steve were so accommodating and really helped me out with a ride when I needed one, going above and beyond

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Repair Quality

Excellent work done promptly

Customer Service

Very professional and courteous

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Repair Quality

Excellent customer service, fast turnaround time and color matched perfectly. Will definitely use Milani’s Autocraft again for auto body needs.

Customer Service

Great customer service.

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