Miles Collision Center
In operation 50 years.
Our fully equipped collision repair shop can handle your auto body repair needs. We operate closely with insurance companies to ensure that your vehicle returns to a pre-accident state quickly. Allow our trained professionals to complete your automobile restoration to manufacturer-specified standards.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Only bad is how long it took
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
They did pretty good and I'm happy to have my car back. Thank you Miles collision.
Customer Service - 4.5/5.0 -
They were so nice.
Returned Clean
My Experience - 5.0/5.0 -
I had a very good experience, and everyone that I spoke was very helpful and all during the repairing they stayed in contact with me to let me know how the repairs going.
Likely to Recommend - 5.0/5.0 -
Very very likely
Repair Quality - 5.0/5.0 -
They did a very nice job and I, am very satisfied.
Customer Service - 0.5/5.0 -
Very good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very fast, shopped around to get a great price. Great work—can’t tell anything ever happened.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone here was above and beyond kind during my car’s time here. An extra thank you to Melissa who gave the estimate so quickly on my car and I believe it was Megan at the front desk who dealt with the less than great towing company + answered all my questions. Sorry again for the headache with them but thank you so much for your kindness to me. I appreciate it so much and will recommend y’all to everyone I know in Decatur.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
100% satisfied
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very nice people and so easy to work with! Would definitely recommend them
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
After the repairs were done and the car was given back to me it was discovered that a couple things were missed (damaged grill and nonfunctional fog light). Miles Collision got the car back in and took care of the additional items right away.
Customer Service - 5.0/5.0 -
Very nice and timely responses from the team.
My Experience - 5.0/5.0 -
Job was done nicely and the time was greatly appreciated
Likely to Recommend - 2.5/5.0 -
Rate low because I didn't like how they put me off when I return because of the big leak. I had to clean up all that water so mode would not set up plus all my packages got wet.
Repair Quality - 3.5/5.0 -
Need to bring it back in. Went to the car wash and water pour in the back.
Customer Service - 0.5/5.0 -
Work was done and I was satisfied until I went to the car wash and water flooded the back of car. Return to miles the worker said he didn't original do the job so he said bring it back in 3 days when the original worker return to work. What happen if rain.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very understanding about my situation and got my vehicle in and out in a timely manner. The work they did looks real nice.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.5/5.0 -
What a mess. I still have not received a receipt for the work that was done. In fact, I don't even know what work was done. Miles called Friday and said that State Farm said that I had been paid by them and that I was supposed to pay Miles. What a lie! I was paid for the work (minus the deductible) paid to EuroSports in Springfield. This was for the tie rod ends. The body work was done by Miles. The additional work was related to the radiator but was added on by Miles. It was co-ordinated by Miles and State Farm. I never saw an estimate or a final bill. I hope to see one soon.
Returned Clean
My Experience - 5.0/5.0 -
Very good work. Great paint match. Like it never happened.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 2.0/5.0 -
Left one old yellow headlight replaced one new headlight gave it back with burnout bulbs left wrecked parts in the back of the vehicle installed broken crown Toyota license plate frame from wreck onto new bumper