Miles Collision Center

4.8 (1,246reviews)
97%
150 W Pershing Rd,  Decatur,  IL  62526

In operation 50 years.

Our fully equipped collision repair shop can handle your auto body repair needs. We operate closely with insurance companies to ensure that your vehicle returns to a pre-accident state quickly. Allow our trained professionals to complete your automobile restoration to manufacturer-specified standards.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Scion
Toyota

Reviews (1,246)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Understanding the service industry I understand that things are not always going to go as planned Colton did what he could and kept me informed but a huge shout out to Heidi and her team in Collision. They went above and beyond to make sure I was able to get my vehicle back. Truly appreciate everyone involved

Likely to Recommend

I've been a long time customer of miles. All repairs service has always been done at Miles. Im not impressed with my repairs. My car still needs fixed. It's been over 1 mo

Repair Quality

Miles did not report to the insurance company further findings regarding the vehicle. It was not taken to the service department for proper inspection regaing the sound

Customer Service

Always friendly to speak with.

My Experience

Smooth process…and pleasant customer service

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Customer Service

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My Experience

Happy with service. I was kept informed and everyone was professional

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Repair Quality

Kept me informed and it was done a day early everything is great.

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If I'm ever in Decatur and in need of a collision shop, Miles would be my go to shop for sure.

Repair Quality

Customer Service

More than satisfied. I had a tough situation and the manager Heidi and all the staff I interacted with, were nothing but Amazing and so extremely helpful in my complicated situation

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My Experience

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My Experience

Professional kept me informed as work progressed office staff were exceptional at doing their job. Truly a 5 star shop

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Repair Quality

A very professional shop. Quality work fair price kept me informed of progress all the way through wonderful people to work with Truly a 5 star body shop

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My Experience

I received texts regularly advising their progress & possible finish date which I appreciated. Employees were very helpful & kind. Thank you.

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Repair Quality

Very efficient & accomodating

Customer Service

My Experience

The tech had to do a minor adjustment on the passenger front panel, and did it in a matter of 15 minutes. Heidi was amazing, she took the time to look at my vehicle and made sure I was 100% satisfied with the work. I am absolutely 💯 % satisfied with the level of attention to detail of your technicians. ABSOLUTELY WONDERFUL!!! I will definitely recommend your facility for repairs.

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Repair Quality

Everyone was amazing, kept me.up to date and the work was completed in a very efficient time frame.

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Exterior yes

Repair Quality

Updates on car progress and the exterior work was amazing . Far as the handling or ride , something is not right . Every time I hit turn deep or hit a bump , I feel like I’m on a boat . It’s all over the place . I will be calling today .

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