Miles Collision Center

4.8 (1,243reviews)
97%
150 W Pershing Rd,  Decatur,  IL  62526

In operation 50 years.

Our fully equipped collision repair shop can handle your auto body repair needs. We operate closely with insurance companies to ensure that your vehicle returns to a pre-accident state quickly. Allow our trained professionals to complete your automobile restoration to manufacturer-specified standards.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Scion
Toyota

Reviews (1,243)

Likely to Recommend

Great customer service

Repair Quality

Good Work 👍

Customer Service

Very satisfied

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Everyone was very helpful and knowledgeable about the whole process

Returned Clean

Likely to Recommend

Repair Quality

I am very impressed with the staff at the collision center. I don't ever want to have a vehicle repaired due to a collision, but if I have a choice, I will always choose Miles. It was especially nice to receive repair updates via text message as well as the collision repair shop worked directly with the insurance company when additional funds were necessary to complete the repair. My car is in perfect working order (in fact, the exterior was cleaner when I picked it up than when I brought it in)!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I really appreciated the updates and also doing an inspection walk around before l left. I did not notice two elongated scratches on the side of the car until l got home. I signed the release form so is it too late to bring in. I don't know if they are too deep to be buffed out

Customer Service

Very knowledgeable and friendly staff.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

They excellent job with my truck. And keeping me informed. The ladies run Miles collision dept. My previous experience with Miles was not that precise. They really bent over backward.

Repair Quality

Awesome Job Ladies!!

Customer Service

Awesome Job Ladies!!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

No matter who I talked to they all had wonderful customer service. They were all friendly and I truly appreciate it. They got our car and worked on it almost immediately and finished it in my opinion quite quickly. Picked up the care and I was very satisfied with how our car looked. They did an amazing job. Thank you!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Did a great job of keeping me informed of the progress. Always friendly and courteous

Likely to Recommend

The repair work has always been top notch. I've always had excellent results. However, the last visit resulted in a few dents in the door frame that was either caused in service or during the repair work. The autobody manager looked at the damage and took pictures and was going to get with the service manager and get back to me with a phone call. It's been over a week and I've still not received that call. In Miles defense, I didn't notice the dents until I drove home from the autobody and opened the door to get out. Before I even stepped out they were very noticeable in the garage lighting. They were definitely not there before I took my vehicle in for service. I called the autobody immediately and drove right back for verification.

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

No comment

Repair Quality

Customer Service

No comment

Returned Clean

Likely to Recommend

Repair Quality

Customer Service