Miles Collision Center

4.8 (1,245reviews)
97%
150 W Pershing Rd,  Decatur,  IL  62526

In operation 50 years.

Our fully equipped collision repair shop can handle your auto body repair needs. We operate closely with insurance companies to ensure that your vehicle returns to a pre-accident state quickly. Allow our trained professionals to complete your automobile restoration to manufacturer-specified standards.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Scion
Toyota

Reviews (1,245)

Likely to Recommend

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Returned Clean

My Experience

The Thunderbird looks great. The phone personnel and the office personnel were also terrific. Step by step informative was perfect. Glad I went with Miles 🙂 I will let others know. Thanks 👍😊👍

My Experience

This has been a rough road since my accident. Miles stayed in contact with me, especially Melissa. During this whole mess, I lost my father. They were very understanding and very helpful even though my car couldn’t be fixed because it had to be totaled. I appreciate miles collision center more than they know.

My Experience

It was a wonderful experience and the car was beautifully repaired and even washed and polished. I was kept in touch with all that was happening and they called for my shuttle to come for my car.

Likely to Recommend

I couldn't have been more pleased and have already told family members about my satisfaction.

Repair Quality

I am so happy with the great service including keeping me informed of the progress. And it is beautiful. Washed and waxed.

Customer Service

Everyone is so nice and kept me informed on the progress. I had no problems whatsoever.

My Experience

My Experience

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My Experience

The dent in the side is now a small dent and large scratch. Not much of a repair. The top looks good and that’s about it. The rest of the work is questionable at best.

Likely to Recommend

Definitely telling people to go elsewhere I’ve had nothing but bad experiences with the work from miles. I’ll pay for the work, and can not stand unfinished work I pay for. The dent was still in the door from the tree and was part of the estimate and claim.

Repair Quality

Some of the repair was good and some I can’t understand like the dent in the door with the big scratch. The estimate and the work seems to not match.

Customer Service

Everyone was fantastic and a a huge help. The ladies in the office were on top of it.

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My Experience

Looks great!

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Repair Quality

Looks great! Technicians even fixed my thermometer!

Customer Service

Very nice and knowledgeable! Also very helpful! Went above and beyond carrying my car seat for me!

Returned Clean