Mission Bay Collision

4.9 (224reviews)

100%

(858) 270-1935

4700 Santa Fe, San Diego, CA 92109

100%

See Photos

4700 Santa Fe
San Diego, CA 92109

Get Directions Website Email

About Mission Bay Collision

See Photos

4700 Santa Fe
San Diego, CA 92109

Get Directions Website Email

In operation 36 years.

Pacific Nissan Autobody repair business that has been serving the community since 1981. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

MasterCard
Visa
Cash
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	9:00 am - 5:00 pm
Tue	9:00 am - 5:00 pm
Wed	9:00 am - 5:00 pm
Thu	9:00 am - 5:00 pm
Fri	9:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (224)

Sort By:
Newest
Rating

201 Customers Rated

5 Stars

73.7% Complete

(165)
4 Stars

8.9% Complete

(20)
3 Stars

2.2% Complete

(5)
2 Stars

0.4% Complete

(1)
1 Star

1.3% Complete

(3)
< 1 Star

3.1% Complete

(7)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team received strong recognition for outstanding customer service, described as professional, friendly, and welcoming. Timeliness was a standout highlight, as numerous customers noted their vehicles were completed ahead of schedule. Proactive communication through daily calls, texts, and email updates was frequently appreciated. Customers also valued extra touches like interior and exterior cleaning, rental car assistance, and going above and beyond on additional repairs. A few customers noted isolated concerns around communication consistency and paint matching, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"Outstanding service from start to finish."

"Mission Bay Collision did a fantastic work on our car. Looks brand new and the customer service was 5-Stars!"

"The work was performed with excellence. My car was returned to me looking like new inside ..." Read more

"Excellent work, looks like new! Great communication, cleaned my truck inside and out! Totally satisfied!"

"Best service I have ever experienced."

"Our estimate days of completion was for 10 days, we got our car within five business days. We are beyond ..." Read more

"It was actually ready almost a week before schedule. What a great surprise!"

"... that my car looked pristine in its repairs, and that it took shorter time than was predicted. The staff was generous and helpful in helping me ..." Read more

"... daily on progress of repairs. They were actually 4 days early on repairs." Read more

"It was finished several days before original date."

"The work looks great. Only negative is communication about it being done. Got a text on a Monday that it would be done that ..." Read more

"They called me with options when there was a parts shortage and we were able to keep my car repairs going forward ..." Read more

"Very polite and called me every day with updates on the progress."

"Mission Bay Collison did a great job on my car! I really appreciated the texts updating status on my car and the gentleman there were super helpful and professional. ..." Read more

"yes they have a great communication and update you along the way."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Outstanding service from start to finish."

"Mission Bay Collision did a fantastic work on our car. Looks brand new and the customer service was 5-Stars!"

"The work was performed with excellence. My car was returned to me looking like new inside ..." Read more

"Excellent work, looks like new! Great communication, cleaned my truck inside and out! Totally satisfied!"

"Best service I have ever experienced."

"Our estimate days of completion was for 10 days, we got our car within five business days. We are beyond ..." Read more

"It was actually ready almost a week before schedule. What a great surprise!"

"... that my car looked pristine in its repairs, and that it took shorter time than was predicted. The staff was generous and helpful in helping me ..." Read more

"... daily on progress of repairs. They were actually 4 days early on repairs." Read more

"It was finished several days before original date."

"The work looks great. Only negative is communication about it being done. Got a text on a Monday that it would be done that ..." Read more

"They called me with options when there was a parts shortage and we were able to keep my car repairs going forward ..." Read more

"Very polite and called me every day with updates on the progress."

"Mission Bay Collison did a great job on my car! I really appreciated the texts updating status on my car and the gentleman there were super helpful and professional. ..." Read more

"yes they have a great communication and update you along the way."

Yolanda (Toyota owner) reviewed 8/6/26

Laura (Honda owner) reviewed 8/6/26

Great communication and done sooner than expected

Mitchell (Ford owner) reviewed 8/3/26

Great location especially for PB people

Left the tail light that you replaced in my trunk. Other than that great job and thanks for taking care of the rental car.

Leo was professional. I showed up at 8am right when they opened which I know is never fun and I was still met with grammar quick service.

Ellen (Subaru owner) reviewed 7/30/26

The communicated well. They informed me daily on progress of repairs. They were actually 4 days early on repairs.

Daily text updates were appreciated.

Robert (Honda owner) reviewed 7/27/26

Did a good job. Looks like a new car

Robert (Toyota owner) reviewed 7/24/26

The service was excellent. The repairs were done thoroughly and efficiently.

Excellent efficient service and friendly staff

Nicole (Toyota owner) reviewed 7/23/26

Tracy (Lexus owner) reviewed 7/16/26

Barbara (Toyota owner) reviewed 7/15/26

I already have told several people about my good experience.

Mission Bay Collision was great to work with. They did a great job repairing my car and kept me updated every day. I will definitely use them again if I need work done on my cars. Thank you!

Very polite and called me every day with updates on the progress.

Julia (Honda owner) reviewed 7/13/26

Leo and team were great! They turned around my car so quickly, and it looks brand new! Highly recommend

Robert (Toyota owner) reviewed 7/10/26

You did an excellent repair work on my car. I am very impressed.

Nathan (Jeep owner) reviewed 7/9/26

Great customer service and over delivered on expectations thanks for everything

Barbara (Ford owner) reviewed 7/8/26

They were very friendly and they did a good repair job

Shannon (Kia owner) reviewed 7/2/26

Mission Bay Collison did a great job on my car! I really appreciated the texts updating status on my car and the gentleman there were super helpful and professional. They also went above and beyond and helped replace/install my rear tail light. Thank you so much and I appreciate the great work!

I would recommend

Mission Bay Collison was great! They are all very professional and helpful. I appreciated the texts updating me on the status of my car. Also, they went above and beyond by fixing a burnt out tail light. Thank you so much

Super helpful staff

Celia (Toyota owner) reviewed 6/29/26

Great service and outstanding customer service. Very client oriented.

Excellent customer service!!

Guillermo (Toyota owner) reviewed 6/22/26

Yes I would

I like the work very happy thank you

I’m happy with the service

Misao (Mazda owner) reviewed 6/16/26

Ruchira (Volvo owner) reviewed 6/8/26

Outstanding service from start to finish.

Clayton (Jeep owner) reviewed 6/8/26

Kayla (Ford owner) reviewed 6/8/26

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You have the right to choose where to fix your vehicle. Your auto insurance company cannot require you to go to a particular auto body repair facility.

Mission Bay Collision

About Mission Bay Collision

Reviews (224)

201 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -