Mission Bay Collision

4.9 (240reviews)
100%
4700 Santa Fe,  San Diego,  CA  92109

In operation 36 years.

Pacific Nissan Autobody repair business that has been serving the community since 1981. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 9:00 am - 5:00 pm
Tue 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 9:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (240)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team is frequently commended for professionalism, friendliness, and going above and beyond, such as assisting with rental car returns, replacing tail lights, and detailing vehicles inside and out. Communication stands out as a major strength, with customers appreciating daily texts, emails, and phone call updates throughout the repair process. Timeliness is another highlight, as numerous customers received their vehicles ahead of the estimated completion date. A few customers noted areas for improvement, including inconsistent communication about completion status and a recurring repair issue, as mentioned directly in their feedback.
Select to learn more
"Outstanding service from start to finish."
"Wonderful job was done on time. Extra + service. Agents were polite, friendly, cooperative and helpful. ..." Read more
"The work was performed with excellence. My car was returned to me looking like new inside ..." Read more
"Mission Bay Collision did a fantastic work on our car. Looks brand new and the customer service was 5-Stars!"
"Excellent work, looks like new! Great communication, cleaned my truck inside and out! Totally satisfied!"
"Our estimate days of completion was for 10 days, we got our car within five business days. We are beyond drilled ..." Read more
"It was actually ready almost a week before schedule. What a great surprise!"
"It was finished several days before original date."
"... well. They informed me daily on progress of repairs. They were actually 4 days early on repairs." Read more
"The whole process went smoothly and my repair was finished ahead of schedule."
"The work looks great. Only negative is communication about it being done. Got a text on a Monday that it would be done that ..." Read more
"The communicated well. They informed me daily on progress of repairs. They were actually 4 days early on repairs."
"Mission Bay Collison did a great job on my car! I really appreciated the texts updating status on my car and the gentleman there were super helpful and professional. ..." Read more
"They called me with options when there was a parts shortage and we were able to keep my car repairs going forward ..." Read more
"Very good communication"

My Experience

I'm happy with the service

Likely to Recommend

Repair Quality

Good service

Customer Service

Good service

Likely to Recommend

Repair Quality

You and your staff were confident and polite. It was nice to work with you. You did a very good job.

Customer Service

Great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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I’m going to recommend everybody I know to go to Mission Bay collision for bodywork on their car cause these guys are incredibly good.

Repair Quality

The team at Mission Bay collision were amazing. Isaiah, Leo and Rodrigo are a team second to none.. my car came out beautifully and they did the work all in a very timely manner. I would recommend Mission Bay collision to anybody and everybody I know.. they do fantastic work. They’re very professional and just very very nice people. I will go there always for my auto bodywork needs. Thank you guys for doing such a great job.

Customer Service

The customer service was perfect. Again, Rodrigo and Leo and Isaiah were always super friendly and very helpful with any questions that I had and just I felt it was a really professional operation.

Returned Clean

My Experience

Friendly and helpful workers with frequent updates on progress. Much appreciated!

My Experience

Likely to Recommend

Repair Quality

Awesome people, very organized and very kind. They went above and beyond

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Beautiful job on fender and job was finished when promised

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The repairs were flawless and the work was completed quickly. They communicated throughout the process and gave timely updates. Cost was reasonable and the best part - the team! All 3 employees were kind and helpful. Isaiah went above and beyond- superior customer service.

My Experience

I was very pleased on the results. Thanks for updating me on the status of completion. I would recommend you to anyone with collision issues. Jim Beshears

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

This was the best experience. The polite and helpful staff made everything so easy to get started with the insurance company and arranging for a rental car. It was reassuring to get an email each day informing me of the progress on my car which was, by the way, finished on time exactly when they said it would be. When I picked my car up it was beautiful. Mission Bay had done a detail cleaning inside and out. The men in the office were very. Kind, helpful and professional. I will definitely recommend Mission Bay to my friends. Thank you for making it a pleasant experience.

Likely to Recommend

Repair Quality

Wonderful job was done on time. Extra + service. Agents were polite, friendly, cooperative and helpful. They really made a stressful situation turn into a happy outcome. Thank you!!

Customer Service

Customer service was outstanding! All three gentlemen were helpful and cooperative.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Great communication and done sooner than expected

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Great location especially for PB people

Repair Quality

Left the tail light that you replaced in my trunk. Other than that great job and thanks for taking care of the rental car.

Customer Service

Leo was professional. I showed up at 8am right when they opened which I know is never fun and I was still met with grammar quick service.

Returned Clean

Likely to Recommend

Repair Quality

The communicated well. They informed me daily on progress of repairs. They were actually 4 days early on repairs.

Customer Service

Daily text updates were appreciated.

Returned Clean