Mission Bay Collision

4.9 (226reviews)
100%
4700 Santa Fe,  San Diego,  CA  92109

In operation 36 years.

Pacific Nissan Autobody repair business that has been serving the community since 1981. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 9:00 am - 5:00 pm
Tue 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 9:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (226)

Likely to Recommend

Repair Quality

Customer Service

Always cordial but it would have been helpful to receive status updates as the work took a bit longer than expected.

Returned Clean

Likely to Recommend

Repair Quality

All that was promised was delivered. The car looks great.

Customer Service

All personnel I had contact and I was shown how to replace my vehicle remote.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Missed delivery date. Poor quality work.

Customer Service

Promises not fulfilled. Polite representative.

Returned Clean

Likely to Recommend

Will not recommend this shop. Disappointed that my insurance told me to call this location

Repair Quality

disappointed with the experience unfortunately. When bringing car to get my window fixed I was told to cancel my insurance claim by the employee helping me there since it would be way less than my deductible. I was also told it would be no longer than fri-Saturday for my car to be ready, (dropped it off Wednesday) Thank god I didn’t listen to the employee that told me to cancel my insurance claim for window.. I tried to call Saturday to see what’s going on with car since employee said by Saturday at the latest.. he failed to tell me they are closed weekends… i call Monday afternoon since I didn’t hear anything since Wednesdays drop off, for them to say they still don’t have the window and my bill it’s more than my insurance deductible now. When I asked the employee if he remembered what we talked about, he interrupted me and said” I know what I said to you”… he kept bringing up my rental car agreement several times saying don’t worry about it your insurance is covering a rental and would proceed to provide the amount of days I had left.. then calls me Tuesday to say my car will be ready the afternoon and my rental agreement is now over the next day… all the information this specific employee decided to tell me throughout this whole experience was just confusing and seemed to be the opposite of how everything went down. When leaving told me they had to take my seats out to clean and so on… I still found glass in my car under the seat on the passenger side in the back…. Disappointing experience. Only positive thing was they seemed friendly

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Si en el futuro nesecito Yo hiria a pedir sus servicios Muy profecionales,,

Repair Quality

Todo muy bien.. Gracias Satisfecho con el travajo.

Customer Service

Muy amables Y mocha seriedad...

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Great work and excellent customer service from Justin! Appreciate the way he communicated and kept me informed. A seamless experience! Thanks!

Customer Service

Returned Clean

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Repair Quality

Great communication! Car looks great. Drives great and finished on schedule!

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Super great and helpful service! Jimmy rocks!

Customer Service

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Likely to Recommend

Repair Quality

I am very happy with the repair of my car.

Customer Service

Everyone was very polite. The explanation of the repair was very clear.

Returned Clean

My Experience

Thanks boys for taking care of my truck. Everything looks great. I appreciate the attention to detail the washing of the outside and the detailing of the inside. You guys went far and beyond what I expected. Your friend ML development.

My Experience

Very professional. Kept me well informed during the process and finished the job early

Likely to Recommend

Repair Quality

The car was repaired in a timely manner and returned cleaner than they received it. We are totally satisfied with their service

Customer Service

Was kept abreast through the whole process

Returned Clean

My Experience

Thank you for your great service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Wonderful service-highly recommend!!

Repair Quality

Very good service. The gentleman who helped me with my car was friendly and easygoing and thorough with repairing my car. My car looks excellent and better than when I dropped it off. Thank you so much!

Customer Service

Excellent

Returned Clean