Mitchell's Body Shop, Inc

4.9 (2,364reviews)
99%
96 Riverport Drive,  Jackson,  TN  38301

Full service collision repair center with a focus on our customers, we even have rental vehicles on site!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
Hyundai
I-Car
Jeep
Nissan
Ram
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S
Scion
Subaru
Toyota

Reviews (2,364)

Likely to Recommend

Repair Quality

Mitchell's Body Shop Did A Great Job On My Truck It Looks Practical Brand New Again So U Want Your Ride Looking Brand New Again Take Your Vehicle To Mitchell's Body Sop 👍 Awesome Work Thank You'll So Much!!!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Thank yall for all your help. Made everything stress free. From rental to repair. One word. Extraordinary!

Customer Service

Returned Clean

My Experience

Car repairs were done well, no complaints. They are such a great, professional group of people I will always use them in the future. A plus they cleaned my entire car they didn’t have to but did. This level of customer service is pure perfection to me. Well done and I will recommend them to everyone!

Likely to Recommend

Sure would

Repair Quality

Excellent job

Customer Service

No problems

Returned Clean

Likely to Recommend

No better place

Repair Quality

Body work is excellent. Customer service is excellent!!! And guarantee on work performed was honored. Extremely pleased

Customer Service

Excellent

Returned Clean

My Experience

My experience with Mitchell’s exceeded my expectations. I was worked in early due to my car struggling to stay intact while driving back and forth to work. They stopped what they were doing to check out my situation and then immediately helped me through the entire process effortlessly. After the inconvenience of an auto accident and all the phone calls to insurance, it was so nice to have this part of the situation go so smoothly! Highly Recommend!

Likely to Recommend

Repair Quality

Good job, well handled and keep me in the loop

Customer Service

Great job, reasonable repair cost good and quick turn around.

Returned Clean

Likely to Recommend

Repair Quality

Completely satisfied with the body work and paint matching the rest of the car. Only thing I am unhappy about is that my original Dodge floor mats in front were missing and replaced with aftermarket ones that didn’t match

Customer Service

Everyone was very polite and accommodating

Returned Clean

Likely to Recommend

Repair Quality

Did great work

Customer Service

Returned Clean

My Experience

Car looks great, cleaner than before. Front desk lady is nice

My Experience

Likely to Recommend

None

Repair Quality

They did a good job!

Customer Service

Very courteous

Likely to Recommend

I tell everyone to go there

Repair Quality

Always professional and nice and do an amazing job!

Customer Service

A lot of patience with the customers

Returned Clean

Likely to Recommend

I will refer everyone here.

Repair Quality

Great work! I will highly recommend this place to my family and friends.

Customer Service

Great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

very professional staff

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Absolutely not!!!!!!

Repair Quality

They did a great job on the repair but that is all. Customer service was terrible, length of time they kept my wifes car was ridiculous. About 6 weeks. The actual price was more than twice there preliminary estimate. They did not keep us updated at all. We will never use them again and will never recommend them either.

Customer Service

Very lousy customer service. We had to call for updates. They never gave us updates on their own.

Likely to Recommend

Repair Quality

They did a great job on my truck and they finished it in the time they said they would.

Customer Service