Momentum West Collision

5.0 (755reviews)
100%
11811 Katy Freeway,  Houston,  TX  77079

In operation 23 years, 18 years at this location.

Momentum West Collision is a multi line state of the art Collision repair Center! We are certified with the following OEM manufacturer's : BMW Volkswagen Audi Porsche Jaguar Landrover We are certified in aluminum repairs and use the latest technology to bring your vehicle back to pre-accident Condition.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
Audi
BMW
I-Car
Jaguar
Land Rover
Volkswagen

Reviews (755)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Waited a very long time initially to talk to the representative when I first arrived on site (I had spoken to insurance and him prior to arriving). The receptionist repeatedly paged for him with no response until I loudly commented to another customer and another employee physically went and tracked down the right person for me. Overall, my assigned representative was not helpful. I was travelling and had problems getting cell reception and he had attitude about me calling/emailing him asking for status updates. Further, it was very annoying to get constant updates to the estimate (the estimate more than doubled from the initial estimate - and by that time I had already sunk in a bunch of money. My decision would have been different if I had known the entire cost going in).

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Narkeeta Oben was awesome

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Mark, thank you for taking care of my car and for giving me status updates. Great job!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They got on my repair quickly and turned it around in just a few days.

Likely to Recommend

Repair Quality

Great job and service

Customer Service

Returned Clean