Monument Chevrolet

4.7 (1,404reviews)
94%
3940 Pasadena Freeway,  Pasadena,  TX  77503

In operation 52 years, 23 years at this location.

Monument Chevrolet Collision is family owned and has been in business for 52 years. Our shop is I-Car Gold and we have a team of certified professionals committed to quality repairs and first class customer service. We place customers needs and safety at the highest level. We repair all makes and models and can work with any insurance company to help expedite your claim. We have an after hours wrecker service and onsite rental company to help get you back on the road as soon as possible. We are here to help in making this process go as smooth and painless as possible and get your car back to you looking like new!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,404)

My Experience

Likely to Recommend

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Repair Quality

Very quick, was kept informed of the process, very easy to speak to the department.

Customer Service

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My Experience

Liza drop helped me he was so Profesional and really explained everything they were going to do. Also kept in contact with me the whole ti.e to give .e updates on the process of my vehicle. Definelty recommend them

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Repair Quality

Customer Service

Thank you, Lizandro! I appreciate your professionalism, attention to details, & communication throughout the process.

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My Experience

Likely to Recommend

Repair Quality

Lizandro in the collision dept. was a definite 10. The work done was a 10 also. The fact I had to wait 7 weeks due to parts ordered was a definite 3.

Customer Service

Lizandro was great to work with and very friendly as well as Kim.

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Customer Service

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Monument has been our go to place for purchasing vehicles and for services. So yes I do recommend them

Repair Quality

Monument did a great job repairing my vehicle after my accident. It did take a little longer than expected but it wasn’t their fault the parts were back ordered. Over all thank you monument for taking care of me.

Customer Service

The lady and gentleman I spoke with throughout the whole time were very respectful and kept me updated

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Not happy. The body work on the front looks good but the mechanical work is poor. You sent the car home running poorly and the air conditioner doesn’t work and the passenger side rear door handle was completely broken and the door wouldn’t open. There is also a sticky film on the exterior door that won’t come off that wasn’t there before going to your shop. When we called to tell you, you said to change the spark plugs and all would be ok. Why would you send it home in that condition. We had to to take the door panel off to get the door open and have ordered a whole door assembly. I have been working as a insurance sale rep since 1972 and this was a sad experience.

Customer Service

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My Experience

They did a job

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Highly recommended

Repair Quality

They did a excellent job

Customer Service

They were nice people

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My Experience

I will never come here again

My Experience

Just took longer than expected

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Repair Quality

Great service and commitment.

Customer Service

Returned Clean