Monument Chevrolet

4.7 (1,397reviews)
94%
3940 Pasadena Freeway,  Pasadena,  TX  77503

In operation 52 years, 23 years at this location.

Monument Chevrolet Collision is family owned and has been in business for 52 years. Our shop is I-Car Gold and we have a team of certified professionals committed to quality repairs and first class customer service. We place customers needs and safety at the highest level. We repair all makes and models and can work with any insurance company to help expedite your claim. We have an after hours wrecker service and onsite rental company to help get you back on the road as soon as possible. We are here to help in making this process go as smooth and painless as possible and get your car back to you looking like new!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,397)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I have been to this shop Multiple times over the years. It has always been a very pleasant experience! The staff and personnel are always polite & helpful. My Representative was David. He kept me updated & well cared for as a customer! The work that was done is beautiful & complete. Even the wheel looked great! They took care of the alignment too. I am very happy they took the time & had the expertise to get this done so well.

Likely to Recommend

I have recommended Friend to Monument Collision Repair & the Service Department there as well. Always TOP NOTCH service at both. I am a return customer too.

Repair Quality

Very polite & Friendly Customer Service agents. The Representative looked at the car with me & briefly assessed the damage. They contacted Enterprise Car Rental for me. I made arrangements for them to deliver the rent car to at the Monument Chevrolet Collision Repair Shop.

Customer Service

David was very courteous & helped me understand the damage to my 2023 Chevrolet Equinox. Gave me an approximate amount of time it would take to repair.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

So I’m not one to write reviews. But I feel like this experience deserves one, I brought my truck to this dealership after a small fender bender (someone hit me). This is where I bought it from. But dealing with Mary Varela was such a pleasant experience she made the whole situation so easy and smooth. Her communication and updates on everything made everything so easy and smooth. If more employees were like her I wouldn’t mind dealing with dealerships more often. Overall good experience.

My Experience

Likely to Recommend

Repair Quality

it always takes some time to do repairs, and of course we don’t like waiting, but the outcome is always good. This is the place we will always do our repairs with.

Customer Service

Sometimes it’s hard to find the right person to speak with, but when we do , they always do their best for us.

Returned Clean

My Experience

Good job.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

David and Daniella both were very helpful in the Collision Department. It was a very helpful and informative as well as on time.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The work done on my Chevy looked good. Work was completed in s timely manner.

Likely to Recommend

Great job and looked really good,

Repair Quality

Got my sensor installed quickly and I was in snd out in no time.

Customer Service

Great service. David did a great job.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

David and the young lady at the front desk were amazing! They answered all of our questions and always got back to us in a timely matter.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Translated from Spanish by Carwise
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Likely to Recommend

Solo por lo que me paso con la limpieza en el interior de mi vehiculo no lo recomendaria perdon

Repair Quality

Customer Service

La atencion que tuve por parte de Daniela fue excelente me explico todo muy bien y siempre me mantuvo informada

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Took my vehicle in for some cosmetic repairs they kept me up to date with any new updates on the vehicle finished in a timely fashion hardly recommend

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They did a wonderful job of repaying my car great work and wonderful staff

Likely to Recommend

yes I would recommend it to any one of my families and friends and I've been there before so I know they done a good job

Repair Quality

they done a real good job and on time

Customer Service

they're done a real good job

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience