Monument Chevrolet
In operation 52 years, 23 years at this location.
Monument Chevrolet Collision is family owned and has been in business for 52 years. Our shop is I-Car Gold and we have a team of certified professionals committed to quality repairs and first class customer service. We place customers needs and safety at the highest level. We repair all makes and models and can work with any insurance company to help expedite your claim. We have an after hours wrecker service and onsite rental company to help get you back on the road as soon as possible. We are here to help in making this process go as smooth and painless as possible and get your car back to you looking like new!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Kim has been great to work with on several repairs we have had to complete. We stay with Monument because she and the team take good care of us!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am extremely satisfied with the repair quality at Monument Chevrolet, giving it a perfect 10 out of 10. The work was completed with excellent attention to detail. I truly appreciate the professionalism and care that went into every aspect of the service.
Customer Service - 5.0/5.0 -
I had an outstanding experience with the customer service team, and I would rate my satisfaction a perfect 10 out of 10. Mary Varela, my customer service representative, was incredibly helpful, attentive, and efficient in addressing all my needs. Her professionalism and friendly approach made the entire process smooth and effortless.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Maria V....very professional Receptionist....Very nice,positive person Manager.........know what to do,excellent attention
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
Appreciate the great customer service and the speedy service. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Lackluster responsiveness
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My Experience - 5.0/5.0 -
We appreciate your time and effort in fixing my car. Y'all are fantastic!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful service. Beautiful work. Thank you all so much.
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0 -
I know that Monument Chevrolet will give every customer 100% of excellent service.
Repair Quality - 5.0/5.0 -
My car looks brand new.
Customer Service - 5.0/5.0 -
The service was excellent. The work was done within a week, and that included ordering parts n painting.
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
The work was very good
Likely to Recommend - 5.0/5.0 -
Couldn't have went to the best dealership Tx
Repair Quality - 4.5/5.0 -
They could have cleaned the black plastic a little better.
Customer Service - 5.0/5.0 -
The service was very good
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My Experience - 5.0/5.0 -
The team did a wonderful job with repairing the damages to my vehicle. Not only that, but when I received my car, it was washed, detailed and had a full tank of gas!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
My windshield was replaced however the rain sense is not working correctly. I called in to the collision repair and was told that I will need to make an appointment with the service department so they can look at.
Customer Service - 4.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Body Shop was very helpful. Kim & Mary were very good to work with and I appreciate their help!!! Repair Shop was good too!!!
Customer Service - 5.0/5.0 -
They kept me informed about my repairs and helped me through the process of repairs at both shops.
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Likely to Recommend - 5.0/5.0 -
We were very satisfied
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very polite and courteous people to work with
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My Experience - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
My front blinker is no longer working and it was working before I turned it in
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kim is THE BEST - responsive, thorough, honest, kind
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Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
We had a truck in the body shop for collision repair and the entire job was a mishandled disaster that took entirely too long to finish and then it had to be sent to another shop in the end to be finished properly.
Customer Service - 1.0/5.0 -
See previous comment
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kim in the body shop was awesome..work done on our Tahoe was perfect…thanks
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They answered all my concerns on my parts the big concern was that all replacement parts would be GM factory parts and the correct rear bumper was used
My Experience - 5.0/5.0 -
Everything was great. The work was done in a timely manner, and everyone was pleasant to work with thank you very much.