Monument Chevrolet

4.7 (1,398reviews)
94%
3940 Pasadena Freeway,  Pasadena,  TX  77503

In operation 52 years, 23 years at this location.

Monument Chevrolet Collision is family owned and has been in business for 52 years. Our shop is I-Car Gold and we have a team of certified professionals committed to quality repairs and first class customer service. We place customers needs and safety at the highest level. We repair all makes and models and can work with any insurance company to help expedite your claim. We have an after hours wrecker service and onsite rental company to help get you back on the road as soon as possible. We are here to help in making this process go as smooth and painless as possible and get your car back to you looking like new!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,398)

Likely to Recommend

Niguno

Repair Quality

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Ninguno

Returned Clean

My Experience

Great job. special to Daniela front desk from the first day and last

My Experience

My Experience

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Have already been recommending people. I plan on using Monument for future services (oil changes, maintenance, etc.) I am hoping for the same level of service that I received on the collision side.

Repair Quality

I cannot express enough the amazing service, but most importantly the quality of work I received from Monument Chevrolet Collision. From the minute I called to schedule an appointment to when I picked up my vehicle. What they did right: to schedule you get a real person who was extremely helpful at explaining the process and addressing my concerns. Upon arrival, the service rep reviewed the insurance estimate then went over the damage and any concerns I had. Secondly, they called the car rental place for me to have the car delivered. Finally, the workmanship was stellar. Every part was aligned perfectly. Additionally, the vehicle was detailed inside and out, looked like the day I bought it!

Customer Service

Everyone I interacted with was amazing! Thank you to everyone I talked to and those who helped get my vehicle fixed.

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Likely to Recommend

Repair Quality

Very good cummication and excellent in satisfaction.

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Repair Quality

Everything was great.

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My Experience

Muy buen trabajo y servicio

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My Experience

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Muy buen trabajo

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My Experience

Very responsive and displayed a high level of customer care

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They were Prompt. Very communicative. And Kind.

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Great service!

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My Experience

Likely to Recommend

Repair Quality

It took a little over a week to get the car back. We understood because evidently the windshield on this car is unique. Good job!

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