Monument Chevrolet

4.7 (1,398reviews)
94%
3940 Pasadena Freeway,  Pasadena,  TX  77503

In operation 52 years, 23 years at this location.

Monument Chevrolet Collision is family owned and has been in business for 52 years. Our shop is I-Car Gold and we have a team of certified professionals committed to quality repairs and first class customer service. We place customers needs and safety at the highest level. We repair all makes and models and can work with any insurance company to help expedite your claim. We have an after hours wrecker service and onsite rental company to help get you back on the road as soon as possible. We are here to help in making this process go as smooth and painless as possible and get your car back to you looking like new!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,398)

My Experience

My truck looks awesome... Thank you all very much...

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Keep up the good job!!!

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Excellent

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I always use Monument, if I need the Explorer repaired again I may try the Ford dealer, as I'm thinking this may have been part of the issue this time.

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My Experience

You guys did a great job with repairs and your over all service eliminated any headaches that usually come with this type of ordeal. I would recommend you to others in need of car repairs.

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Parts left off. I have used Monument before but after this never again

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My Experience

Mia was really great to work with and kept communication with me daily! Thank you!!

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My Experience

I was very disappointed when I went to pickup my car after the repairs were complete. When I went outside to look at my car's repairs it had not even been washed. I had to wipe off dust to make sure scratches were gone. The inside had not been cleaned and had white dust on the inside on the door, door speaker, and center console. I had loose change with crumbs sitting near my cup holders that were not left by me, and the worst part was when I looked in my backseat they had just thrown the damaged part of my vehicle on the seat. I was extremely dissatisfied with the experience I had when I received my vehicle. It's very unprofessional on the part of the dealership. Regardless of whether or not this expense was paid for by me or my insurance company makes no difference to how I expect to have my car returned to me. I had a choice where to take my vehicle for repairs and I chose to take it where I purchased it because I have always received awesome customer service. Unfortunately, if another opportunity arises and I have to take my vehicle for repairs it will be elsewhere.

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