Mossy Collision Center
In operation 55 years.
Mossy Collision Center is committed to making lifetime customer relationships through unparalleled customer service and a deep sense of connection. Our customers value their time more than anything else. By setting the right expectations upfront, communicating timely updates throughout and delivering repairs above and beyond the highest manufacturer and industry standards, we ensure our customer's high satisfaction each and every time. Our facility is equipped with the latest equipment, highest quality materials and most advanced factory-trained technicians. In our shop, details matter. Our friendly estimators are focused on every detail of your vehicle's repair. They communicate with the insurance company and their technicians to ensure work is completed quickly and correctly. In the end, our customers simply get better service by choosing Mossy Collision Center.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 8:00 am - 1:00 pm |
My Experience - 5.0/5.0 -
Everything was great and the repairs look wonderful. Plus, my car was ready on the scheduled date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Awesone customer service
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everado was very helpful and kept me informed.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They always do a good job. Been very pleased w the service and outcome.
Customer Service - 5.0/5.0 -
See previous comment.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am satisfied with the recent repairs to my 2019 Frontier, and your representatives Ms. Laura Goncalves and Mr. Everardo Rodriguez were very helpful, courteous and professional.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
this is was a very bad experience, I had to pull the car without finishing repairs, I am glad my car is not there any more
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did an excellent job repairing the damage. Would never know it had been worked on. Give the body shop my thanks, Everardo.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I brought my car in on Mon 8/19 for a “preview” to minimize time to repair. The insurance paperwork was in place. I double checked that authorization to repair and a rental car was on the order. The car was reviewed. The following parts were identified as needed: bumper cover, wheel wells, bottom front pan and wiring harness end. I was assured these would be ordered and painted if necessary to minimize repair time. I was told this would all be completed so I could bring my car in on Mon 8/26. I was told that with this review the work would take 2 to 3 days. I dropped the car off on Mon 8/26. The rental car was not on the order! During the repair cycle every few days I was notified that another needed part had been identified and needed to be ordered! On one occasion I was informed that the end of the wire harness could not be located in the car. I reviewed my service manual and told you to go to the right running light and simply follow harness to the split and then follow it to the left harness connector. I was finally told the car would be ready on Thu 9/12. I called on 9/12 to verify pick up time and was told it had failed final inspection because of body line fit and that the wheel refinish identified on 8/27 had never been done. I was told this would only take one day and the car would be ready Fri 9/13. No one called on Fri 9/13. No one called on Mon 9/16. I received a call on Tue 9/17 it was ready for pickup. It was more than 3 weeks since I dropped my car for a 3 day repair. You tell me, should I be satisfied?
Customer Service - 0.5/5.0 -
I brought my car in on Mon 8/19 for a “preview” to minimize time to repair. The insurance paperwork was in place. I double checked that authorization to repair and a rental car was on the order. The car was reviewed. The following parts were identified as needed: bumper cover, wheel wells, bottom front pan and wiring harness end. I was assured these would be ordered and painted if necessary to minimize repair time. I was told this would all be completed so I could bring my car in on Mon 8/26. I was told that with this review the work would take 2 to 3 days. I dropped the car off on Mon 8/26. The rental car was not on the order! During the repair cycle every few days I was notified that another needed part had been identified and needed to be ordered! On one occasion I was informed that the end of the wire harness could not be located in the car. I reviewed my service manual and told you to go to the right running light and simply follow harness to the split and then follow it to the left harness connector. I was finally told the car would be ready on Thu 9/12. I called on 9/12 to verify pick up time and was told it had failed final inspection because of body line fit and that the wheel refinish identified on 8/27 had never been done. I was told this would only take one day and the car would be ready Fri 9/13. No one called on Fri 9/13. No one called on Mon 9/16. I received a call on Tue 9/17 it was ready for pickup. It was more than 3 weeks since I dropped my car for a 3 day repair. You tell me, should I be satisfied?
My Experience - 5.0/5.0 -
Thanks for profesionales emplyee you have, thanks for take care we need,
Likely to Recommend - 0.5/5.0 -
Never to no one, unprofessional persanal, no respect for women
Repair Quality - 0.5/5.0 -
Emplyee from mossy nissan no respect the women costumer, and the job was poor
Customer Service - 0.5/5.0 -
Poor body work
Returned Clean
My Experience - 5.0/5.0 -
Excellent care and service! My representative took care of all the administrative details including payment from the insurance company, the car rental, and the repaired car looks fabulous!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work! my advisor took care of all the details, ensuring that the check from the insurance was routed to your office and the car rental, all in perfect fashion. And the car looks great thank you
Customer Service - 5.0/5.0 -
Yes!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks as if it had never been hit.
Customer Service - 5.0/5.0 -
Excellent.
My Experience - 5.0/5.0 -
I am satisfied with the repairs. Also, it was nice getting calls from Drew, keeping me updated on the status of my truck repairs, thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Due to communication and timeliness of repair.
Repair Quality - 2.5/5.0 -
I had to continue to call to inquire about the status of my vehicle. I was told it would take 1 week and it ended up taking 2 full weeks. I really wasn’t given an explanation why.
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I just pick my car yesterday and have not drive it much but so far it looks everything is fine. Need to drive a while longer to confirm it. Overall I am very pleased. Thanks