Mossy Collision Center

4.6 (1,844reviews)
92%
12150 Katy Freeway,  Houston,  TX  77079
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Shop AssistantSparkles

In operation 55 years.

Mossy Collision Center is committed to making lifetime customer relationships through unparalleled customer service and a deep sense of connection. Our customers value their time more than anything else. By setting the right expectations upfront, communicating timely updates throughout and delivering repairs above and beyond the highest manufacturer and industry standards, we ensure our customer's high satisfaction each and every time. Our facility is equipped with the latest equipment, highest quality materials and most advanced factory-trained technicians. In our shop, details matter. Our friendly estimators are focused on every detail of your vehicle's repair. They communicate with the insurance company and their technicians to ensure work is completed quickly and correctly. In the end, our customers simply get better service by choosing Mossy Collision Center.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (1,844)

Likely to Recommend

Repair Quality

Customer Service

Not happy with the way the first customer service rep handled my repair. Once I spoke to the manager things moved on quickly.

Returned Clean

Likely to Recommend

My car still sounds the same after spending $1,600. I will say, in previous occasions they have done a good job

Repair Quality

My car still makes noise when I turn the wheel too far from the right and left. I spent $1,600 for it to be close to the same condition I brought it in

Customer Service

Everyone was friendly and helpful

Returned Clean

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Repair Quality

Eduardo pays attention to every detail. Excellent customer service.

Customer Service

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Customer Service

Returned Clean

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Customer Service

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Repair Quality

Customer Service

My Experience

It was a good feeling knowing my car was in good hands. All involved made sure everything was done in a professional and timely manner. Great job!

Likely to Recommend

Repair Quality

Very professional and good customers skills and concerns to customers needs.

Customer Service

I was impressed of the agent’s good organization skills and providing suggestions in repairing my car. He made sure I was completely satisfied.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Really happy my car look like New again. Thank you🥰

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Repair Quality

Customer Service

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Repair Quality

Excellent job. Thank Matt and Marco again

Customer Service

Returned Clean

Likely to Recommend

Unfortunately I can't recommend anyone due to the negligence on my vehicle.

Repair Quality

I am still owed a part that was part of the damage. Upon release of my vehicle i was told I would receive in a few days however a few days turned into 2 weeks and excuse after excuse and still no part that was promised.

Customer Service

I don't like excuses. The part that I am missing is a part of the accident that I was involved in. It should have been replaced but was not replaced and I give up asking for it. It's value is $100. I am very disappointed

Returned Clean

My Experience

It was wonderful working with Mr Everado Rodriguez. He explained everything in detail about the collision repair process. The shop kept me updated with the different stages of completion. He is an asset the Mossy Nissan and I will bring any needed repairs to this Company.

Likely to Recommend

I have already told my family and friends about the great service at Mossy Nissan

Repair Quality

Great Service Team.

Customer Service

Clean and very knowledgeable

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Repair Quality

great job, even though a 1-wk job took 3 weeks

Customer Service

My Experience

Excellent service & communication!

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Repair Quality

Excell nice service & communication.

Customer Service

Excellent

Returned Clean

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Repair Quality

They were able to make the correction for the repair that wasn't done right at the first time.

Customer Service

Excellent service. Very responsive and informative.

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Customer Service

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Customer Service

Returned Clean

My Experience

Drew was fantastic during the process. It took a bit longer than I had hoped but the repair was fantastic. Thank you for helping me!

Likely to Recommend

Drew was amazing to deal with. Very knowledgeable and kept me informed every step of the way.

Repair Quality

Drew was amazing to work with. So professional and very nice. He kept me informed on the progress of my car at all times.

Customer Service

Drew was awesome.

Returned Clean

My Experience

Great job! Drew was amazing. Thanks for everything!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Thank you for working hard.

Customer Service