Mossy Collision Center

4.6 (1,845reviews)
92%
12150 Katy Freeway,  Houston,  TX  77079
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Shop AssistantSparkles

In operation 55 years.

Mossy Collision Center is committed to making lifetime customer relationships through unparalleled customer service and a deep sense of connection. Our customers value their time more than anything else. By setting the right expectations upfront, communicating timely updates throughout and delivering repairs above and beyond the highest manufacturer and industry standards, we ensure our customer's high satisfaction each and every time. Our facility is equipped with the latest equipment, highest quality materials and most advanced factory-trained technicians. In our shop, details matter. Our friendly estimators are focused on every detail of your vehicle's repair. They communicate with the insurance company and their technicians to ensure work is completed quickly and correctly. In the end, our customers simply get better service by choosing Mossy Collision Center.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (1,845)

Likely to Recommend

Repair Quality

Great customer service.

Customer Service

Returned Clean

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Customer Service

The people are good, the app is not helpful at all - I kept getting updates after my car was picked up

My Experience

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My Experience

My Experience

From the first day I walked in Drew was professional and helpful. He explained the process of my vehicle being fixed. Also, all employees kept me updated on the status of my vehicle and always returned any call I had in a timely manner. AWESOME job Mossy Nissan. Your a great team. Thank you for all your help.

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Returned Clean

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1.Windshields used is from local market; had great 2.Late communication caused me to pay from my pocket 3.Engine sticker was missing 4. Overall not feeling good and thinking I should’ve gone to private collision center

Repair Quality

Overall service was ok . Little disappointed due to 1. I went to Nissan; with the expectation that they will put Nissan original parts. Winshield they put is from local market and I’m not happy about it. Now heads up display is tilted ; wipers are not fitting etc. 2. Hood sticker was not transferred. So i need to revisit to get it. 3. Late confirmation to pick the car caused me to pay 2 days of rental car from my pocket

Customer Service

1.Windshields used is from local market; had great 2.Late communication caused me to pay from my pocket 3.Engine sticker was missing 4. Overall not feeling good and thinking I should’ve gone to private collision center

Returned Clean

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Returned Clean

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My Experience

My vehicle was repaired so well it did not take them long to repair my vehicle they kept me updated on the repairs. Mossy did an ex job on my car. Thank you !!!!

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My Experience

I believe State Farm is part of the problem but it took over 2 months to get my car back. Communication could have been better.

Likely to Recommend

Repair Quality

Took 2 months to get my car back. Then I had to bring it back because it was missing 3 screws that hold the wheel well to the fender.

Customer Service

Communication could have been better.

Returned Clean

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Repair Quality

Satisfied with the results

Customer Service

Always kept me updated

My Experience

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Returned Clean

My Experience

Everyone was very helpful , keeping me informed on the progress of my car. They work well with insurance company making sure my car was done right . They are five ⭐️ ⭐️ ⭐️ ⭐️ ⭐️