Mossy Collision Center
In operation 55 years.
Mossy Collision Center is committed to making lifetime customer relationships through unparalleled customer service and a deep sense of connection. Our customers value their time more than anything else. By setting the right expectations upfront, communicating timely updates throughout and delivering repairs above and beyond the highest manufacturer and industry standards, we ensure our customer's high satisfaction each and every time. Our facility is equipped with the latest equipment, highest quality materials and most advanced factory-trained technicians. In our shop, details matter. Our friendly estimators are focused on every detail of your vehicle's repair. They communicate with the insurance company and their technicians to ensure work is completed quickly and correctly. In the end, our customers simply get better service by choosing Mossy Collision Center.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 8:00 am - 1:00 pm |
My Experience - 0.0/5.0 -
When I picked up my car the gas was past empty. I asked Drew who helped me to look at the gas to make sure I was correct in seeing that the gas was empty because I wasn't feeling well. but the car did crank up. He said he didn't know what to tell me because the car barely had gas when I brought it in. I thought he would've somehow put at least $5 in it or something. He said the gas station was near by. So I left and prayed the whole time that I would make it to the gas station because I I was already not feeling well. He did call later to see if I made it home. As a courtesy, you should at least off to help someone to put at least $5 of gas in their car so they can make it to the gas station. It was repaired at your location. Thank you, Sheila Stringer 713-882-0044
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The communication was great and Everado was very polite and very professional. Overall an nice experience.
My Experience - 5.0/5.0 -
Service was amazing. Clean, fast and efficient. Job was perfect and definitely satisfied. Staff was very helpful and thank you Drew for great customer service.
My Experience - 5.0/5.0 -
Staff members very nice and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
There are some items that are not corrected but for the most part, my repair looks to be pretty good
Repair Quality - 3.5/5.0 -
On multiple occasions, I’ve had issues with you guys following up with me when when I call. Currently, I am waiting for a calls regarding my vehicle that was repaired there and I still have yet to speak with anyone. There was something left off of my steering wheel. This should have been caught at the time of repair. As I think about it, I also asked to have my vehicle oil changed prior to the release of my repair, but that did not happen as well.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car was repaired quickly. The quality meets the highest standards. It was great pleasure to work with Everardo Rodriguez Thanks a lot, Vlad Panasenko
Likely to Recommend - 5.0/5.0 -
Definitely recommend to my friends and family
Repair Quality - 5.0/5.0 -
It was great pleasure to work Everardo Rodriguez Thank you Vlad Panasenko
Customer Service - 5.0/5.0 -
Thank you
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0 -
Communication was great
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I could not have asked for a better service center to complete the damage on my vehicle. They kept me updated constantly on the progress. They were doing the gentleman. El Dorado was just as nice helpful about the progress they were doing and reassured me every time as far as I’m concerned, I will refer your service to my friends
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was quick, very professional agents. You have working there outstanding as far as Oak concern they made sure from the time I brought my car in that I didn’t have to worry about nothing and they were right Mr. El Dorado was very nice and professional, and he reassured me that on the time frame of my car was to be done and it truly was.
Customer Service - 5.0/5.0 -
The service agents were very nice and professional. Mr. El Dorado was the top person to really call me reassured. My timing of my car was being fixed on time and he always let me know update the process how far they were and when it was gonna be completed I couldn’t have asked for a better service center
My Experience - 5.0/5.0 -
All the work was don in my expectacions Work wise 100% done profesional Estimator,asistance managef and manager alwsys coctacting me about the repairs on my car,really satisfy 100% with the work,paint and office work!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Matt S. Runs a great body shop!!
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Really good service and happy
My Experience - 5.0/5.0 -
Vehicle was repaired one day ahead of schedule
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The service experience was very good. The assessor patiently used his mobile phone to translate into a language I was familiar with. Thank you.
My Experience - 5.0/5.0 -
Very satisfied with keeping me up to date on vehicle. Good service reps.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The text sent is misleading and caused me to miss 2 hours of work. When I bought it to Marco attention he proceeded to tell me I should’ve remembered back 2 weeks ago when I dropped off the car. He said I was told to wait until they call me. I told him no way I remember what was said 2 weeks ago. But when I get a text saying car will be ready by 4 Wednesday or if not someone will call me. Today he did call and asked what he could do to improve my experience but I picked up my car with no compensation of any kind.