Mossy Collision Center

4.6 (1,841reviews)
92%
12150 Katy Freeway,  Houston,  TX  77079
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Shop AssistantSparkles

In operation 55 years.

Mossy Collision Center is committed to making lifetime customer relationships through unparalleled customer service and a deep sense of connection. Our customers value their time more than anything else. By setting the right expectations upfront, communicating timely updates throughout and delivering repairs above and beyond the highest manufacturer and industry standards, we ensure our customer's high satisfaction each and every time. Our facility is equipped with the latest equipment, highest quality materials and most advanced factory-trained technicians. In our shop, details matter. Our friendly estimators are focused on every detail of your vehicle's repair. They communicate with the insurance company and their technicians to ensure work is completed quickly and correctly. In the end, our customers simply get better service by choosing Mossy Collision Center.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (1,841)

My Experience

Very satisfied with keeping me up to date on vehicle. Good service reps.

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Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

The text sent is misleading and caused me to miss 2 hours of work. When I bought it to Marco attention he proceeded to tell me I should’ve remembered back 2 weeks ago when I dropped off the car. He said I was told to wait until they call me. I told him no way I remember what was said 2 weeks ago. But when I get a text saying car will be ready by 4 Wednesday or if not someone will call me. Today he did call and asked what he could do to improve my experience but I picked up my car with no compensation of any kind.

My Experience

Mossy Nissan is highly professional, understanding and attentive team, very client oriented. Thank you!

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Repair Quality

Customer Service

High quality repairs, professional attitude, but ordered wrong parts at first, so the completion was delayed for one week.

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Repair Quality

From first contact with the team it was a simple efficient process. We are very happy with the work. Our car is good as new

Customer Service

Returned Clean

My Experience

To whom it may concern I would like to thank the entire staff for their Professionalism Promptness Great Customer Service Sincerely , The Bobo’s

Likely to Recommend

Repair Quality

Marcos was super helpful and made sure my car was completed properly. He answered all my questions and made sure I was kept informed every step of the way. I truly appreciated Marcos help. He is the best.

Customer Service

Marcos was super helpful and made sure my car was completed properly. He answered all my questions and made sure I was kept informed every step of the way. I truly appreciated Marcos help. He is the best.

Returned Clean

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Repair Quality

Repairs were quick and I was kept informed throughout the process.

Customer Service

My Experience

Repair was done well. I was kept updated on progress. But, I wish the updates had more specifics.

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Repair Quality

Good job on repairing my bumper

Customer Service

I was kept updated daily. However, I wish they were more specific in their updates.

Returned Clean

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Repair Quality

Good job with repair from fender bender

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Everything went great! Thank you so much for the great service, cleaning and washing the car inside and outside. Really appreciated the updates

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Customer Service

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Repair Quality

Great job and great service, glad I brought my car here. Good people are hard to find.

Customer Service

Returned Clean

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Por ser un personal muy profesional y muy excelente el trabajo

Repair Quality

Excelente todo

Customer Service

Excelente todo

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The service was outstanding from start to finish. This was by far the most enjoyable auto repair experience I have ever had.

Customer Service

My Experience

I appreciated the constant updates, honestly. I liked getting voicemails so I didn’t have to call back but I was aware of what was going on the whole time.

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Customer Service

Returned Clean

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Repair Quality

Logistics to get the part was flexible and I could still drive the car. Good repair quality work and car returned sparkling clean. I wish the emblem was at the same hight as the other side tho.

Customer Service

They coordinated with Mossy Service Dept to do a recall while they had the car so that was convenient. Thank you

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Customer Service

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Returned Clean