Mossy Collision Center

4.6 (1,837reviews)
92%
12150 Katy Freeway,  Houston,  TX  77079
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Shop AssistantSparkles

In operation 55 years.

Mossy Collision Center is committed to making lifetime customer relationships through unparalleled customer service and a deep sense of connection. Our customers value their time more than anything else. By setting the right expectations upfront, communicating timely updates throughout and delivering repairs above and beyond the highest manufacturer and industry standards, we ensure our customer's high satisfaction each and every time. Our facility is equipped with the latest equipment, highest quality materials and most advanced factory-trained technicians. In our shop, details matter. Our friendly estimators are focused on every detail of your vehicle's repair. They communicate with the insurance company and their technicians to ensure work is completed quickly and correctly. In the end, our customers simply get better service by choosing Mossy Collision Center.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (1,837)

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they did an excellent job.

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thanks. well done.

My Experience

The representative, Matt Salvato, was very helpful and professional. He explained every detail about the repairs and why they were or were not needed. Helped me get an estimate for my insurance company. Gave me a solid estimate that did not change at all throughout the repairs. He did not make any promises or put anything on the estimate that was not completed. He listened to every concern and request I had about the repair and assured me that genuine Nissan parts would be used. Assisted me in understanding what I needed for my rental car reservation. Kept me in touch with the insurance company, rental car agency, service department and the body shop to coordinate for me everything that needed to be completed while my vehicle was at the shop. My vehicle is like new again, this was one of the best experiences that I have had with any dealership, service department or body shop hands down. I would definitely recommend Mossy Nissan and continue to do business there if I need anything in the future.

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Matt was courteous, kept me updated and it was my pleasure working with him... He eased my pain from the accident...! Thanks

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Great communication. I especially appreciated the fact that the body shop was open on Saturday for me to get an estimate.

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More than great service, I was always aware of what stage my Maxima was in, from start to finish. Matt really made my experience a great one, even at a bad time. I take great pride in my car and he seen and understood that completely.

My Experience

Excellent service! Matt Salvato was very helpful, knowlegable and accurate. He knows what his doing and my car was ready when he said It was going to be. Thank you Matt😃

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They did a great job

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The quality of the body/paint work on the left fender should be corrected as you can see the filler work under the paint.

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Im not exactly sure where to start? Never in my life have I ever given a perfect review. There is always room to do better but the service and staff (the friendly receptionist and Matt) that I encountered at Mossy was beyond excellent. Myself or my entire family are not Nissan owners, however I am truly considering purchasing my next vehicle from Mossy. Cheers to excellent customer service and standards! Foever a Mossy Fan, Theresa A. Lara 832.475.3523

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matt was great. he updated n kept me posted through out the process. GREAT JOB MATT!!

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Matt is a great asset to your company. Thanks!

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Great job and great customer service!

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