Mpact Collision - Medina
539 N State Rd,
Medina,
OH
44256
USA
Shop Assistant
Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.
Shop Assistant
Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.
In operation 3 years.
At MPACT Collision, Inc. we provide full-service collision repair including other services such as glass repair and replacement, A/C service, and minor mechanical repair. We offer a lifetime warranty on collision repairs and have state of the art equipment to make sure your car is fixed quickly and correctly. We are family owned and operated and repair your vehicle as if it was our own.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Ram
Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with many highlighting the professional and friendly staff who provide excellent customer service. The repair work is frequently described as outstanding, with vehicles looking brand new upon completion. Many customers appreciate the timely communication throughout the repair process and the fact that work is often completed on schedule or even early. A standout feature is the complimentary interior and exterior cleaning that exceeds customer expectations. The shop receives high recommendations from satisfied customers who express willingness to return for future services.
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Service Quality
"... estimate and get started on the repair work right away. The staff at Mpact Collision is top notch. Other repair shops told me it would be 6 - 8 weeks ..."
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"Customer service was a class 100% top of the line service. Service with a smile information, accuracy"
"The staff was friendly, helpful, and professional. I enjoyed my interactions with them."
"Outstanding work. An added bonus was the interior getting cleaned . I heartily endorse your service"
"Everyone was wonderful! The repair was excellent!! Great job. Ill recommend you to all my friends! 😊"
"Done on schedule, maybe a little early"
"Right on time!"
"Kept me informed of the repair and deliver it when it was promised"
"Actually amy car was ready a day early . I appreciated the text updates."
"Excellent job and finished early as well"
"Great job, looks great and good communication throughout the process"
"Phone calls, email and texts were very helpful."
"You kept me informed on the progress of my repairs. Very friendly."
"Faster than I expected, a quality job at a good price. Very good communication and pleasant to work with."
"Impact collision really did a great job of communicating with us thru the repair process."
Marla
(Honda owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job with the body work. I felt the pricing was very fair (even though insurance was paying: car vs deer). Even finished days ahead of the estimated time.
Customer Service - 5.0/5.0
Returned Clean
Steve
(Nissan owner)
reviewed 7/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Rena
(Honda owner)
reviewed 7/13/26
My Experience - 5.0/5.0 -
Polite very professional service. Quality work. A suggestion- monitor the “link” information for accuracy.
Likely to Recommend - 5.0/5.0 -
Would absolutely recommend
Repair Quality - 5.0/5.0 -
Polite, professional, and very accommodating service. The repair work was meticulous! Would definitely recommend your business!
Customer Service - 5.0/5.0
Returned Clean
Craig & Charlene
(Toyota owner)
reviewed 7/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looked like new when they were done.
Customer Service - 5.0/5.0
Returned Clean
Nancy
(Toyota owner)
reviewed 7/3/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Dale
(Chevrolet owner)
reviewed 7/1/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Nick
(Chrysler owner)
reviewed 6/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Richard
(Hyundai owner)
reviewed 6/9/26
Likely to Recommend - 5.0/5.0 -
I give these guys an A++
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
William
(Chevrolet owner)
reviewed 6/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Neal
(Mercedes-Benz owner)
reviewed 6/1/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Cynthia
(Genesis owner)
reviewed 5/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Lydia
(Kia owner)
reviewed 5/25/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Shante
(Chrysler owner)
reviewed 5/18/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy and not long without my van
Customer Service - 5.0/5.0
Returned Clean
Benjamin
(Hyundai owner)
reviewed 5/18/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Gregory
(BMW owner)
reviewed 4/30/26
My Experience - 5.0/5.0 -
Well coordinated, efficient, fast and thorough!
SHARE
Kip
(Ford owner)
reviewed 4/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0 -
Very nice .on phone and in person!
Returned Clean
Laura
(Mini owner)
reviewed 4/22/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
David
(GMC owner)
reviewed 4/21/26
My Experience - 5.0/5.0 -
Good quality work. On time. Thanks again. I am a repeat customer.
SHARE
Andrew
(Kia owner)
reviewed 4/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Karl W
(Chevrolet owner)
reviewed 4/11/26