Mpact Collision - Medina

4.9 (131reviews)
98%
539 N State Rd,  Medina,  OH  44256
Bot
Shop AssistantSparkles

In operation 3 years.

At MPACT Collision, Inc. we provide full-service collision repair including other services such as glass repair and replacement, A/C service, and minor mechanical repair. We offer a lifetime warranty on collision repairs and have state of the art equipment to make sure your car is fixed quickly and correctly. We are family owned and operated and repair your vehicle as if it was our own.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Ram

Reviews (131)

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My Experience

Great job.

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Repair Quality

Great work, nice job.

Customer Service

Returned Clean

My Experience

I was looking for a repair shop that could get my vehicle in and get it fixed quickly. Mpact Collision is a place that I will return and will recommend to anyone needing any sorts of collision repairs done. They exceeded all my expectations and even completed repairs early. To top it all off they detailed the inside and outside of my car while in for repair work. I would give this company/collision repair 10 stars. Top of the line business and the quality really shows.

Likely to Recommend

Repair Quality

If you ever need collision repair work this is the place to go. They got my vehicle in the same week I called and were able to give me an estimate and get started on the repair work right away. The staff at Mpact Collision is top notch. Other repair shops told me it would be 6 - 8 weeks before they could work on my car. With the make of car I have this place was a certified repair shop and they were awesome to work with. They had completed repairs in a weeks time and finished it up early. I was out of town and they called me to let me know the repairs had been complete. When I went to pick it up it looked brand new from the show room. The staff was very friendly and they were great to work with. I think as an added surprise they washed the car and even did detailing on the inside. I would highly recommend them to anyone who is in need of vehicle repairs. They will take great care of you and your vehicle.

Customer Service

Returned Clean

My Experience

Great job! Everyone I dealt with was so kind and professional! Would definitely recommend them!

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Returned Clean

My Experience

Friendly, prompt thorough service! Will highly recommend to friends and family.

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Repair Quality

Outstanding work. An added bonus was the interior getting cleaned . I heartily endorse your service

Customer Service

Kept me informed of the repair and deliver it when it was promised

Returned Clean

Likely to Recommend

Repair Quality

As always, I got my car back looking brand new! They even wiped down the inside and gave it that brand new car smell! MPACT is always prompt with returning my calls and answering questions also! Highly recommend!

Customer Service

Returned Clean

Likely to Recommend

Absolutely

Repair Quality

Wonderful service from 1st visit to last!

Customer Service

Professional, considerate and very friendly

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Repair Quality

Customer Service

Very happy with the outcome of my car.

Returned Clean

My Experience

Faster than I expected, a quality job at a good price. Very good communication and pleasant to work with.

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Repair Quality

I had to go into the hospital and they totally understood so no pressure

Customer Service

My Experience

My Experience

Kyle and his team were so friendly and professional from beginning to end. They were timely in getting the work done and honest about the damage estimate and even came back lower on the estimate once it was assessed. They did a beautiful job! Very impressed and they came highly recommended and now so do I:)

My Experience

The car looked amazing when I picked it up and ran well. Thank you all for making it best case scenario following an accident.

Likely to Recommend

Would have liked better communications, I understand delays but wasn’t kept informed as I would have liked

Repair Quality

The car looked fabulous!

Customer Service

Seemed to take a long time and I had to initiate all but one telephone call. Otherwise the service was great

Returned Clean

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Repair Quality

Very happy, my only complaint is length of time to complete, but understand multiple factors caused delay; weather related accidents/volume and the holidays. My vehicle looks brand new and appreciate the cleaning! Great customer service. If in need of quality repairs again will be a repeat customer. Will also recommend! Thank you, appreciate the quality service and excellent communication!

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Repair Quality

Great job, looks great and good communication throughout the process

Customer Service

Very friendly and helpful

Returned Clean