Mullan's Collision Center

5.0 (588reviews)

100%

(253) 627-4891

2201 Pacific Ave, Tacoma, WA 98402

100%

See Photos

2201 Pacific Ave
Tacoma, WA 98402

Get Directions Website Email

About Mullan's Collision Center

See Photos

2201 Pacific Ave
Tacoma, WA 98402

Get Directions Website Email

In operation 88 years.

Welcome to Mullan’s Collision! Although naturally we don’t like to see anyone get into an accident, we are glad that you’ve chosen us to help you! We’ve been a fixture in the ever-changing downtown community of Tacoma for more than 70 years, and we service over 100 vehicles a month. Mullan’s Collision is one of only two unionized collision-repair shops remaining in Pierce County, WA. The longevity of employees at Mullan’s is very high. We have long supported Bates Technical College and Clover Park Technical College here in Tacoma. We belong to the Automotive Service Association, and are active in community affairs. We’ve been here a long time and service our customers well through word-of-mouth marketing. We pride ourselves on producing the highest-quality work at competitive prices. Please take a look around our site, and if you have any questions, don’t hesitate to contact us!

Services

Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (588)

Sort By:
Newest
Rating

563 Customers Rated

5 Stars

91.2% Complete

(536)
4 Stars

4.1% Complete

(24)
3 Stars

0% Complete

(0)
2 Stars

0.2% Complete

(1)
1 Star

0% Complete

(0)
< 1 Star

0.3% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The team is widely recognized for professional, friendly, and accommodating service, making the repair process stress-free. Communication throughout the repair process stands out as a key strength, with customers appreciating regular updates via phone, email, and photos. Timeliness is another highlight, as vehicles are frequently completed ahead of schedule. Customers also express delight at receiving their cars cleaned and detailed. Some customers noted occasional delays, though they appreciated being kept informed throughout. The shop receives strong recommendations, with many customers returning for repeat service and referring friends and family.

Select to learn more

Service Quality
Timeliness
Communication

"They did a excellent job painting my car and blending in the replacement door with the rest of my car. They ..." Read more

"... price quoted. Great communication from the office. The paint and body work are perfect. Only place I will take my family's vehicles. I also recommended them to ..." Read more

"Im happy to have my wrx back. The body lines on my car look really good. I appreciate every detail and the hard work. I posted pictures ..." Read more

"... hesitation they took us in and made it look like new, perfect paint match, excellent skid guard on the body side of fender, if we have an issue again, we would definitely ..." Read more

"I was amazed at how quickly my car was ready. Very happy!"

"Vehicle was completed before we were expecting it."

"... staff at Mullans is courteous and professional. They gave me a quote and got the job done to perfection within 3 days. I couldnt be happier!" Read more

"Repairs were done quickly and when I asked to pick it up a bit earlier, they were able to accommodate"

"Finish on the day they said."

"Photos and telephone and email updates kept me well informed."

"... were things that were ordered and arrived broken so they were open and honest with the mishap." Read more

"... times now, and they're really great to deal with. Responsive communication and get the work done when they say they can." Read more

"Very communicative with where the progress was at and how long itd take."

"Communication was 100%"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"They did a excellent job painting my car and blending in the replacement door with the rest of my car. They ..." Read more

"... price quoted. Great communication from the office. The paint and body work are perfect. Only place I will take my family's vehicles. I also recommended them to ..." Read more

"Im happy to have my wrx back. The body lines on my car look really good. I appreciate every detail and the hard work. I posted pictures ..." Read more

"... hesitation they took us in and made it look like new, perfect paint match, excellent skid guard on the body side of fender, if we have an issue again, we would definitely ..." Read more

"I was amazed at how quickly my car was ready. Very happy!"

"Vehicle was completed before we were expecting it."

"... staff at Mullans is courteous and professional. They gave me a quote and got the job done to perfection within 3 days. I couldnt be happier!" Read more

"Repairs were done quickly and when I asked to pick it up a bit earlier, they were able to accommodate"

"Finish on the day they said."

"Photos and telephone and email updates kept me well informed."

"... were things that were ordered and arrived broken so they were open and honest with the mishap." Read more

"... times now, and they're really great to deal with. Responsive communication and get the work done when they say they can." Read more

"Very communicative with where the progress was at and how long itd take."

"Communication was 100%"

Benjamin (Toyota owner) reviewed 8/24/26

Terry (Toyota owner) reviewed 8/20/26

Already have.

David and the team were great. They made my 2012 Prius C look new again. TERRY

EXCELLENT

Peter (Lexus owner) reviewed 8/17/26

First time using Mullan’s and couldn’t be happier. This repair was for my Mom’s car and she is beyond happy with the work performed. Truly can’t see where the repair was done! Thank you!

Bob was awesome!

Thomas (Toyota owner) reviewed 8/17/26

Peter (Subaru owner) reviewed 8/13/26

I would highly recommend to anyone

Great service and quality work

Highly professional from the second I walked into the doors.

Ronald (Chevrolet owner) reviewed 8/10/26

I will highly recommend Mullan's.

The work performed on the door repair was absolutely top caliber. Great expertise and knowledge. Friendly staff.

Karen (Toyota owner) reviewed 8/6/26

GREAT job and quick!

Bob, Gary, and all the guys were VERY helpful.

Paul (Chevrolet owner) reviewed 8/6/26

Did a wonderful job at a reasonable cost - very happy - would definitely recommend them Paul

Margaret (Mazda owner) reviewed 8/3/26

Everyone was super kind and compassionate. Car looked better than when I got it. I am so happy with their work and customer service. Thank you for everything

Trevor (Chevrolet owner) reviewed 8/3/26

Work with David was wonderful

(Jason) (VESPA owner) reviewed 7/31/26

They got the Goods

Honest and considerate service, steady professional craftsmanship. paint is on point

fully satisfied

Connor (Subaru owner) reviewed 7/27/26

Micheal (Subaru owner) reviewed 7/23/26

Im always going back to these guys for work on my cars.

Im happy to have my wrx back. The body lines on my car look really good. I appreciate every detail and the hard work. I posted pictures on Google maps. Top tier work and excellent service!

Excellent work!

Tony (Honda owner) reviewed 7/23/26

Bill (Mini owner) reviewed 7/16/26

“9” is my highest rating. I never give a “10”. Bob Mullan and his staff completed the work ahead of time and on budget with the estimate. That in itself, exceeded my expectations. I was especially impressed that his charges were less than the other two estimates I received, but I can’t imagine a better quality outcome. I especially appreciated his willingness to work on a cash-pay basis outside outside of an insurance claim and his diligence to show me the new parts prior to their installation. An honorable business all around!

Excellent !

Thai (Toyota owner) reviewed 7/10/26

Esther (Chevrolet owner) reviewed 7/8/26

Great service and great work! Thank you so much

Charlie (Mercedes-Benz owner) reviewed 7/1/26

Quality service

Top notch, David was great and the repair was great

David was fantastic

Daina (Buick owner) reviewed 6/29/26

I love Mullen, David is great!! I brought my cats to Mullen when I need repairs on my car. The customer service is great, David explain the process , payment and just all around great! I will never take my car to any other place!!

David is great!!

Jason (GMC owner) reviewed 6/26/26

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Normally it's not possible for an auto body shop to provide an accurate estimate over the phone because they will need to inspect the vehicle for hidden structural damage.

Mullan's Collision Center

About Mullan's Collision Center

Reviews (588)

563 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?