Mvautobody

4.9 (303reviews)
97%
550 West Colfax Street,  Palatine,  IL  60067

In operation 52 years.

MV Autobody is a family owned auto repair business that has been in business since 1974. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 6:00 am - 5:00 pm
Tue 6:00 am - 5:00 pm
Wed 6:00 am - 5:00 pm
Thu 6:00 am - 5:00 pm
Fri 6:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (303)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many highlighting the professional and friendly staff who deliver outstanding workmanship. The team is commended for excellent communication, providing regular updates via text and phone calls throughout the repair process. Timeliness is a strong point, with numerous customers reporting their vehicles were ready earlier than promised. The quality of repairs receives high marks, with customers noting their cars look like new or even better than before. Many customers are repeat clients who actively recommend the shop to others, citing the accommodating nature of the staff and their ability to work well with insurance companies.
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"M&V provided professional, friendly service. My car has pretty significant damage & was repaired ..." Read more
"M&V did a great job repairing my car. They are easy to work with and always have the customer ..." Read more
"Always top notch service and quality work. The only body shop that we use. Thank you"
"Great service, very fast and expertly done."
"Car turned out great, responsive team, got the car in right away. Would definitely recommend"
"Was ready a day earlier than quoted"
"It was ready earlier than I thought. Looks amazing."
"They finished my car repair a day before the due date they had given me and it worked out perfectly for ..." Read more
"As I said there estimate of time is always on target"
"Repaired right on time."
"Excellent customer service and communication!"
"Gave me calls and e-mails!!!"
"The staff at M&V are great and easy to work with. They are always quick to Respond to phone calls etc"
"I received regular updates via text"

Likely to Recommend

Repair Quality

Great people to work with, talked me through the process that would occur. State Farm, my insurance carrier, worked well with MV Autobody. Quality of workmanship is outstanding. Highly recommended!

Customer Service

Great! Easy to talk too!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Beautifully done!!!!

Customer Service

The owner even gave me his phone number, and was attentive to texts. He also waited for me so I could pick up the car before a long weekend so I could travel.

Returned Clean

Likely to Recommend

Repair Quality

M&V Auto Bidy Shop does very good quality work. .

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repair schedule next day Excellent customer service and repair work Finished earlier than expected

Customer Service

Returned Clean

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Repair Quality

Great job and great communication

Customer Service

Returned Clean

Likely to Recommend

The reason is to do everything correctl

Repair Quality

They made my car body exactly like the original.

Customer Service

They know the job

Returned Clean

Likely to Recommend

I wish all my experiences related to the car would be as great as my experience with M and V!

Repair Quality

I can’t say enough good things about my experience with M&V! Tom communicated with me daily to let me know the progress of my car repair. I feel like they bent over backwards to get all the right parts and do a great job. I feel that they are honest and straightforward and try to do the best for their customers. I want to tell everybody about M and V auto body and how great they are!

Customer Service

Tom communicated with me from the very beginning to let me know the status of things almost on a daily basis.

Returned Clean

Likely to Recommend

Very likely except for the sudden drop in smoothness which is very unsatisfactory and hard to understand.

Repair Quality

Good interaction and service. It was a good experience but the car has been running much less smoothly ever since we got it back from the shop. It suddenly gives the feeling as if it was overdue for an oil change which it is not.

Customer Service

Returned Clean

Likely to Recommend

They even repaired the back bumper for free which was not a part of the estimate

Repair Quality

The shop was very good at communicating and providing sound advice when needed. I definitely recommend them

Customer Service

Returned Clean

Likely to Recommend

I always want to say "see you soon" when I leave, but don't b/c that would mean an accident had occurred.

Repair Quality

Fast, efficient, dependable and solid work.

Customer Service

All people and the resident cat (and occasional dog) are very friendly.

Returned Clean

Likely to Recommend

Repair Quality

Never have to worry about these with fixing your car. They do a perfect job every time and I have had major repairs done by them . Wonderful place .

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

These guys are real masters of their craft! Not only do they do great work but they are very great communicator is keeping me updated every step of the way. Highly recommend them.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I already have recommended M&V

Repair Quality

M&V provided professional, friendly service. My car has pretty significant damage & was repaired quickly & more importantly repaired right. My car looks like new!

Customer Service

The guys are the shop were knowledgeable & friendly.

Returned Clean

Likely to Recommend

Highway recommended. This was our second time, as we were very satisfied the first time.

Repair Quality

Prompt service- repaired and delivered to complete satisfaction, as promised.

Customer Service

Very courteous and professional- understood and honored our request for timely delivery.

Returned Clean

Likely to Recommend

Repair Quality

Car turned out great, responsive team, got the car in right away. Would definitely recommend

Customer Service

Returned Clean

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Repair Quality

The service was fast, did a very good job repairing what needed work, and made the integration with my insurance very easy.

Customer Service

Returned Clean

Likely to Recommend

Tom is the best!

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean