Nelsons Autobody

4.7 (590reviews)
95%
627 E Francis Ave,  Spokane,  WA  99208

In operation 51 years.

FULL AUTOBODY AUTOMOTIVE REPAIR SHOP AND 24 HOUR TOWING SERVICES

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (590)

Likely to Recommend

Repair Quality

I would give a 10. Everyone was ver nice and kept me informed of the progress.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Thanks for fixing my truck

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

After the work was done I couldnโ€™t tell my vehicle was ever damaged

Customer Service

Friendly and professional at drop-off and pick-up.

Returned Clean

Likely to Recommend

My car drives worse now.

Repair Quality

It took over a month to get my car back and My car isn't completely repaired. There is definitely something wrong with the engine transmission ect. I don't even think it was taken for a test drive or you would've noticed it doesn't want to shift in gear then when it does it makes a loud noise. It takes off slow then lags then goes super fast without me pressing on the gas pedal. I called and couldn't get an appointment for a week later and you want to keep my only car overnight. I was already out of this car for over a month for you to not fix it properly.

Customer Service

Very nice people ๐Ÿ‘

Likely to Recommend

Repair Quality

Superb work. It looks new.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Always friendly and kept me informed with any changes of the timeline of the repair ahead of time

My Experience

Very professional, loved the communication and was completed on time!

My Experience

it's a 10 all the way ! Thank you all for a wonderful job well done

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Repair Quality

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Repair Quality

Nelsons was fantastic! They were very communicative, always informing me of updates and any changes (there wasnt any). They made sure to send reminders about my appointments, and called when things were ready. Overall a great experience, the body work they did on my car looks fantastic. Would absolutely go back to Nelsons in the event I need more work done in the future!

Customer Service

Likely to Recommend

Repair Quality

Very satisfied kept informed from start to finish all staff were very helpful

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Quality Customer Service!

Customer Service

Quality Customer Service!

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Repair Quality

Customer Service

Likely to Recommend

100%

Repair Quality

Thanks for your excellent job

Customer Service

Likely to Recommend

Repair Quality

Amazing service and communication

Customer Service

Returned Clean