Nelsons Autobody

4.7 (591reviews)
95%
627 E Francis Ave,  Spokane,  WA  99208

In operation 51 years.

FULL AUTOBODY AUTOMOTIVE REPAIR SHOP AND 24 HOUR TOWING SERVICES

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (591)

Likely to Recommend

Repair Quality

The car looks great!

Customer Service

Everyone in the office greeted me with a smile and offered to help. When we went out to inspect the damage they were very thorough and so I had no surprises at the end

Returned Clean

Likely to Recommend

Repair Quality

Very helpful. Car looks great and they detailed inside and out! Very appreciative ☺️

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

great to work with - very good about communication/status updates etc.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Awesome service! Took my vehicle in on Monday and was promised it would be done on Friday, received a call that it was finished a day early! Bonus! Great communication and the work was professional and brand new ! I’d recommend Nelson’s to everyone!!!! Thank you 😊 👍🏼👌🏼

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

THIS IS THE SECOND TIME I HAVE FILLED OUT THIS SURVEY FOR THE GREAT AND AWESOME WORK OF NELSON AUTO. PLEASE STOP THE TEXT AND EMAIL REQUESTS TO DO IT AGAIN. Thanks! :)

Customer Service

Likely to Recommend

Repair Quality

Required re-work

Customer Service

Only complaint was lack of communication & timeliness of communications as to status of car nearing expected pick up/completion times

Likely to Recommend

Unless it comes with a great discount! :(

Repair Quality

Process of inspection to repair was smooth

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

You guy's did amazing thank you!

Customer Service

Likely to Recommend

Repair Quality

I've never seen a body shop that doesn't blend the new paint onto the old. Only paint new parts and leave the rest. Makes it obvious the vehicle was in an accident.

Customer Service

Customer service was great.

My Experience

This is my second time using Nelson's. I don't hesitate to recommend them. I have another body repair needed and they will be doing the work. 😊