Nelsons Autobody

4.7 (580reviews)
95%
627 E Francis Ave,  Spokane,  WA  99208

In operation 51 years.

FULL AUTOBODY AUTOMOTIVE REPAIR SHOP AND 24 HOUR TOWING SERVICES

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (580)

My Experience

The whole team was kind, compassionate, and friendly throughout my estimation and repair process! This was my first time having this type of repair work done, and they were very patient with any questions or concerns I had. The repair was completed quickly, and the team went above and beyond in both the body work and in communication. I would highly recommend any friends or family needing auto body repairs to work with Nelson's to complete their repairs. Thank you all so much!

My Experience

Wonderful job and so fast, thanks so very much!!

Likely to Recommend

Repair Quality

Great job, really appreciated getting the truck back so fast! Fun to see it looking good again, thanks so much!!

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My Experience

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Returned Clean

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Repair Quality

Very happy with the work done and communication kept during the repair process. Thank you to everyone at Nelson’s!

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Repair Quality

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My Experience

Everybody was great, from phone conversations to check in and check out. Helpful along the way with updates. I had body work done from an accident and also service work for my engine and brakes. Very pleased. 10 out of 10 thank you

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My Experience

The car came back with extreme scratches across the hood and and roof that weren’t there when the car was picked up from my house… and I have pictures to prove it .. so no I am not happy

Likely to Recommend

I believe I have explained myself

Repair Quality

I believe this last last time in dealing with Nelson’s was not up to par.. the communication was basically absent even though I called with concerns and needed explanations.. the update texts came in but the actual communication was not there. I needed help to understand the process. I felt like an insignificant person. They didn’t care enough to explain things to me at all or tell me when my insurance denied part of the claim…

Customer Service

Absent real communication

Likely to Recommend

Repair Quality

Really great work! Have some tires needing air on the sides that were worked on but even so it was really good work!

Customer Service

My Experience

Great communication

Likely to Recommend

Repair Quality

Great communications and professionalism

Customer Service

My Experience

Noah was so awesome at communicating and going above and beyond

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Repair Quality

Customer Service

Returned Clean

My Experience

Frustrated that orginal bid was quote lower then what I paid. I went to to other shops and they gave bids around 10k which is what mine ended up being so that tells me either they were more through or you purposely set bid low

My Experience

Excellent customer service and did a great job repairing my bumper. Looks good as new!

Likely to Recommend

Repair Quality

Did a great job

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My Experience

Very nice crew Thank you

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My Experience

My Experience

Turned out great!

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