Nelsons Autobody

4.7 (589reviews)
95%
627 E Francis Ave,  Spokane,  WA  99208

In operation 51 years.

FULL AUTOBODY AUTOMOTIVE REPAIR SHOP AND 24 HOUR TOWING SERVICES

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (589)

Likely to Recommend

Repair Quality

The right passenger door usually two tries to get it to fully latch. I was about to telephone you about this.

Customer Service

Likely to Recommend

Repair Quality

Did a great 3

Customer Service

Likely to Recommend

Repair Quality

Well, I was a little disappointed because when I drop my car off the employee that did the walk around vehicle inspection told me that part of the total amount that was being paid by my insurance would be the door was getting fixed because the door was part of what I hit in the accident and when I pick my car up The only thing that we're done was the headlight, the bumper, and mirror.. and the person who did the walk run inspection picking up they had no clue what I was talking about. Also, I didn't even notice any problem with my headlight but I guess they said that there was something wrong with it and that was the most expensive part that had to be replaced $1400 and it's supposed to come with a lamp washer and I've tried to use it and it doesn't even workπŸ€·πŸΌβ€β™€οΈ not too big of a deal i guess would have rather had the door fixed but other then those things every thing is great.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The repair was great. They even washed my truck inside and out. It was a very pleasant surprise.

Customer Service

Likely to Recommend

I am very happy with your work

Repair Quality

My car looks like new

Customer Service

Everyone was kind and professional

Likely to Recommend

Nelson’s was recomended by my insurance company and I heartily recommend them also.

Repair Quality

My Yukon looks good as new.

Customer Service

Friendly and efficient.

Likely to Recommend

Repair Quality

I anticipated a week without our car. It was 3 days.Very impressive.

Customer Service

My Experience

The work was done sooner than expected. They kept me up to date with daily updates. Looked great . Great job!

Likely to Recommend

Repair Quality

Beautiful work done

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Our Monte looks great, thanksπŸ‘¨πŸ»β€πŸŒΎ

Likely to Recommend

Repair Quality

Our 2003 Monte Carlo SS, looks better now than the day before the accident. Great job! πŸ‘¨πŸ»β€πŸŒΎ

Customer Service

Our 2003 Monte Carlo looks better now than it did the day before the accident, great job!πŸ‘¨πŸ»β€πŸŒΎ

Likely to Recommend

Repair Quality

Customer Service

My Experience

I have dealt Nelson Auto Body on two occasions. One was when my catalitic converter was stolen off my truck. I was sent to them and they had it replaced in last than a day. The other occasion was recent when we had damage to the rear bumper of our car. They quoted 10 days and it was replaced in 4 days. They were very polite and professional each time we came in. I would highly recommend them for any repairs.

Likely to Recommend

Repair Quality

You were better than you estimate in time and right on in your overestimate to repair. You were on top of updating us with your progress

Customer Service

Very satisfied. Particularly when the repair was completed your CS rep took us out to review the work that was done.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Everything looks great and was incredibly efficient and timely

Customer Service

Likely to Recommend

Repair Quality

NOT FINISHED YET

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

It could not have been easier, repairs were completed in 4 days

Customer Service

Likely to Recommend

Would not hesitate to recommend to others.

Repair Quality

Great experience. Excellent work.

Customer Service

Very attentive and helpful.

Likely to Recommend

Repair Quality

Loved the service and everyone I worked with very very nice. I love how quick I got my car back, too!

Customer Service