New Century BMW
In operation 16 years.
Awarded the "Best Overall BMW Repair Facility" by BMW of North America for 2014 & 2015. We are the exclusive BMW Certified Collision Repair Center in central Los Angeles County, which means that only factory trained technicians will work on restoring your vehicle. It also means that we only use new, genuine BMW parts and our equipment is specified by BMW of North America. At our factory certified BMW Collision Repair Center, we proudly use BMW Colorsystem, an environmentally friendly paint to ensure the same quality color you had from before the accident. As an added bonus for you, our manufacturer direct parts sourcing from BMW USA & BMW AG results in pricing that other auto body repair facilities find difficult to compete with. In order to reconstruct your BMW back to factory standards, we use BMW approve Celette's fixture systems for Structural/Frame/Unibody Repairs which allows to restore vehicle dimensions back to exact fitment and precision.
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 9:00 am - 5:00 pm |
| Tue | 9:00 am - 5:00 pm |
| Wed | 9:00 am - 5:00 pm |
| Thu | 9:00 am - 5:00 pm |
| Fri | 9:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The New Century BMW Center was excellent from start to finish. They communicated with me every step of the way. Carlos Holguin and the office manager Wendy, were always extremely helpful. My car was ready on the day promised.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The BMW Collision Repair Center was excellent. They carefully explained the entire process and delivered my car on the day it was promised. My BMW agent, Carlos Holguin was outstanding and communicated regularly with me which was helpful and reassuring.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very satisfied with the work from New Century BMW. They work very fast and got the job done I would highly recommend.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am strongly, recommend George J. He was taking very good care of my car, Perfect job J. Thank you
Customer Service - 5.0/5.0 -
Perfect job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Only downside was having to wait for the parts to arrive. The weekend after I received my car, I noticed an issue with the scuff plates. J and the tech quickly resolved the issue the following business day.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good services, very good customer services
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Efficient service, great communication, job was done quickly. The replaced bumper looks perfect. I also liked how BMW got paid directly from Allstate and I didn't have to get involved financially.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair quality is excellent
Customer Service - 5.0/5.0 -
Great communication with the BMW staff.
Likely to Recommend - 5.0/5.0 -
The work is good and they specialize in the brand of car I have.
Repair Quality - 4.5/5.0 -
The service representatives were all top notch in terms of communication and courtesy. They kept clear and frequent-enough messages, and updated me on my vehicle’s progress. They made a point to detail the car and I was happy with the condition it came back in.
Customer Service - 5.0/5.0 -
Customer service was excellent. I was offered pick-up and drop off service that I didn’t expect, and don’t think I would get with most other dealers/ repair shops.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
George, Carlos, Armando and the whole New Century team are wonderful! They took care of my car, got repairs done sooner than expected and kept me updated every step of the way. Amazing repair experience, will definitely be recommending them to my friend and family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and quality work.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car was repaired excellently. It was finished before the deadline, and under the estimate. Wonderful Service. Especially Carlos!
Likely to Recommend - 5.0/5.0 -
Definitely a recommend to my friends
Repair Quality - 5.0/5.0 -
The repairs were very well done. Fast and Accurate. Great Service!
Customer Service - 5.0/5.0 -
Carlos was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a great experience working with Carlos Holguin at New Century BMW’s collision center. Carlos kept me updated every step of the way and actually got my Tesla back to me sooner than expected, which was a huge relief. One of the best parts was that they work directly with AAA Insurance, which made the whole process smooth and stress-free. I highly recommend Carlos and the team if you’re looking for fast, reliable, and professional service!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kevin Lu is amazing. I want to work with him every time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always great customer service!! Honest work and honest communication. I've come here multiple times and I can have peace knowing everything will be taken care of with no hassle. Thank you BMW Collision Center of Alhambra. I wouldn't go anywhere else!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
New Century BMW Collision Center While driving to work on the 210 Freeway, a rock was kicked up and hit my windshield – leaving a chip and crack in the windshield glass. I went to AAA insurance and they were insisting that an after-market windshield be installed by Safelite. I was requesting that a genuine BMW replacement windshield be installed. Both George, the manager at New Century BMW Collision Center, and Jorge, the service writer, were instrumental in gaining approval from AAA insurance to install a genuine BMW windshield. Not only did they successfully handle the negotiations with AAA, they had the windshield installed and my vehicle back on the road within two days. I highly recommend New Century BMW Collision Center to all BMW owners.
Customer Service - 5.0/5.0 -
Highly recommended