New Craft Collision, Inc

5.0 (191reviews)
100%
388 Eastern AvenueSuite 5B,  Malden,  MA  02148

In operation 8 years.

Services
  • Insurance Company Assistance
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (191)

Likely to Recommend

Yes I would recommend New Craft to a family member.

Repair Quality

Customer Service

First impression paved the way to a very satisfactory experience. The crew was very personable; I received a warm welcome. All my interactions with the Owner, Adrian and his assistant were seamless and professional. As it pertains to the work they did for me, I could not have asked for more. I usually detest the process of getting my car fixed after an accident, but for the first time I found myself enjoying getting my car repaired. Thanks for your superior service, including the hand shakes and war personalities. Wilky

Likely to Recommend

Repair Quality

Customer Service

Super professional and very kind!

Likely to Recommend

Repair Quality

Good front office people. Great communication. Thank you.

Customer Service

My Experience

My Kia you would never know it was in an accident. They did a great job and kept me posted through ever step till my car was completed. I will definitely recommend New Craft to my friends and family.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Wonderful staff and great service. A job done well and went the extra mile. Great with communications with status updates and pleasant to deal with staff.

Likely to Recommend

Repair Quality

Looks great

Customer Service

Great to deal with staff pleasant job done well

My Experience

It was the best fix

Likely to Recommend

Repair Quality

Customer Service

Quick, efficient, thorough and an absolutely great team. The vehicle was returned in show room condition. Thank you so much for your attention to details my untrained eye could not detect.

Likely to Recommend

Repair Quality

The team at New Craft work really well and they are very punctual and quick and professional would highly recommend

Customer Service

Returned Clean

My Experience

Those guys are nice and the work it’s perfect in my car those guys are congrats and thank you for a gave my car it’s brave new and that paint wonderful so thank guys you are the best

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Exelent service good job thanks

My Experience

Responsive. Reliable clean and respectful

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I’ll be back!

Repair Quality

Great job, nice guys

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I trusted New craft collision to repair my car It was a wonderful experience. Their professionalism were exceptional, they kept me informed throughout and got my car fixed in a timely manner. I was very pleased with their service!

Likely to Recommend

Already said I would recommend them

Repair Quality

Went above and beyond

Customer Service

Adriano was very pleasant and easy to deal with. I would use them anytime and recommend them to anyone that.might ask about body shop