New Craft Collision, Inc

5.0 (191reviews)
100%
388 Eastern AvenueSuite 5B,  Malden,  MA  02148

In operation 8 years.

Services
  • Insurance Company Assistance
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (191)

Likely to Recommend

Repair Quality

Customer Service

My Experience

I am very impressed with the professionalism of the staff at New Craft. I will recommend anyone to bring their cars for repairs with New Craft collision. Thanks again for the amazing job that was done in fixing my car.

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Customer Service

Was very impressed with the professionalism of the staff at New Craft collision. Everthing was very transparent and the repairs took very shirt time to complete

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New Craft did a great job on the repairs to my vehicle. It looked like a brand new car on the inside & outside. Very satisfied with the work.

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Overall service was very good. There were some miscommunications at the beginning but that was quickly solved. Work done on the car was great!

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Repair Quality

Great job

Customer Service

The guys were great. Did a great job fixing my car and the customer service was a 10. Would recommend them to someone looking for an auto body shop

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Repair Quality

Quick pickup and turnaround on the repair.

Customer Service

Returned Clean

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My Experience

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I have already suggested their fabulous service to many!

Repair Quality

Repair was fabulous! I am very pleased with my services!!

Customer Service

Newcraft was “Aces Across the Board!” They provided “Legendary Customer Service”! I was treated like royalty! I highly recommend them! You should too, you will not be disappointed! Very professional and kind!

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Returned Clean

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Repair Quality

The team at New Craft have been great!

Customer Service

Returned Clean

My Experience

They are very professional, it is always easy to communicate with them and know how the process of your car is going. 100% recommended

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This workshop is very responsible and professional, all its staff are very friendly, 100% recommended.

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My Experience

Great job, great communication

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They are always polite when they pick up the vehicles

Customer Service

Returned Clean

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Returned Clean

My Experience

I had an exceptional experience with New Craft Collision! From start to finish, their service was seamless and stress-free. The intake and car drop-off process were quick and easy, and they handled all communication with my insurance agency, which was a huge relief. I especially appreciated their excellent communication—keeping me updated through text and email with a clear timeline of where my car was in the repair process. They even took the time to ensure all my questions were answered. I highly recommend New Craft Collision for their professionalism, efficiency, and top-notch customer service!

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My Experience

You are simply the best and Adrianos customer service is superior!!! Will be bringing all our cars here and will highly recommend

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Customer Service

Adriano and his team are outstanding!