New Craft Collision, Inc

5.0 (192reviews)
100%
388 Eastern AvenueSuite 5B,  Malden,  MA  02148

In operation 8 years.

Services
  • Insurance Company Assistance
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (192)

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As of one day getting it back to soon to tell

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They did everything they said they would

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I highly recommend

Repair Quality

The car looks beautiful

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They were wonderful! I highly recommend them

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They did a great job repairing my car

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My Experience

I like how New Craft believes that their work has to be done right. Adriano takes pride in the work that is done by his business and it shows. He also cares greatly about his customers and that will instill loyalty. He is a decent man and I'm glad I used New Craft.

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It's about the people. The work was excellent but customer service and how one is treated is even more important. I have already told others about New Craft Collision.

Repair Quality

Looks like new.

Customer Service

New Craft collision was great to work with. Adriano is very proud of the work that his shop does and have said that everything needs to be done right. There was one minor issue to fix and he gladly took care of it in no time. It's the customer service that is most important and New Craft totally delivered on great customer service.

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Excellent service and ETA was spot on.

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The attention to detail. Pointing out things that were damaged from the accident that I wasn’t even aware of. Good communication throughout the process. Easy to get in contact with. Overall good shop.

My Experience

They did great job on the reparation they made it almost NEW. I'm really disappointed because they gave me the car DIRTY with DUST from their work. I've never seen my car DIRTY. I had to spend hours cleaning it

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Cover the seats when working on vehicles

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Great job. The job they did on my vehicle is greatly professional and they made it look brand new. They fixed the dent: 10/10 (A+)

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Very Respectful

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Quick service. Courteous employees