New Craft Collision, Inc

5.0 (192reviews)
100%
388 Eastern AvenueSuite 5B,  Malden,  MA  02148

In operation 8 years.

Services
  • Insurance Company Assistance
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (192)

Likely to Recommend

They were prompt, professional, and I felt that they're prices were fair.

Repair Quality

My car looks good as new now. I have no complaints with the workmanship of the repair.

Customer Service

New Craft Collision was very responsive and always answered my phone calls. They also kept me in the loop with the status of my car so I always had a good idea when it'd be ready for me to pickup. They even buffed my headlights because they were all cloudy from age; now they're crystal clear. They're a very good shop to bring your car to for repairs.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Perfect!

Customer Service

Adriano Lopes was great! He was professional and made everything easy for me. My car came out perfect and done when he said it would be.

Likely to Recommend

Repair Quality

The repair was done perfectly.

Customer Service

The job itself was done wonderfully, my car looks great. Their communication was terrible. I needed to call to get updates on my car, they would tell me it would be done one day, I wouldn't hear from them, would need to call, and sometimes I wouldn't get a call back.

My Experience

Thank you so much for your amazing work!!!!

Likely to Recommend

Repair Quality

Customer Service

Great work thank you!!

My Experience

Bruna was the BEST

Likely to Recommend

Repair Quality

Great

Customer Service

Very good job thank you

Likely to Recommend

Repair Quality

Very satisfied.

Customer Service

Well done job, timely fashion, very professional.

Likely to Recommend

I already have recommended New Craft to one friend and will recommend them to others without hesitation.

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very Good experience, they did a Good Job thank you NEW CRAFT COLLISION appreciate

My Experience

The car looks great, they went above and beyond to help clean it. I was very happy with the experience.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Did a wonderful job on my car I was very happy and satisfied .

Likely to Recommend

They did better then any other shop I ever been too fast in and out with my car

Repair Quality

Customer Service

They did a wonderful job on my car I was very satisfied!!!